80736AE: Microsoft Dynamics CRM 2016 Online Deployment Training

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The Microsoft Dynamics CRM 2016 Online Deployment Training course explains the learner about the techniques required to deploy and manage Microsoft Dynamics CRM Online. This training helps prepare the learners for their MB2-710 exam.

The following are the important things that you will learn from this training:

  • Getting started with Microsoft Dynamics CRM Online
  • Manage Microsoft Dynamics CRM Online Subscriptions, Instances and Updates
  • Related Online services
  • Microsoft Dynamics CRM for Outlook
  • Configure mobile devices
  • Email Management
  • Server-side Synchronization
Target audience
  • Application Consultant
  • Technology Consultant
  • Solution Architect
  • Developer
Prerequisites

The aspirants who wish to enroll in this training needs to have a basic understanding of Dynamics CRM.

1. Getting Started

  • Accessing CRM Online
  • Licensing Plans
  • Plan a Deployment
  • Import Data

2. Manage Online Subscriptions

  • Sign-up for a Subscription
  • Manage Users
  • User Account Synchronization
  • Microsoft Online Services Administrative Roles

3. Manage Online Instances

  • Overview of Instances
  • Administer Instances
  • Tenant Considerations
  • Manage Storage
  • Manage Administrative Email Notifications

4. Manage Online Updates

  • CRM Online Update Policy
  • Approve Updates to CRM Online

5. Related Online Services

  • Exchange, Social Engagement and Marketing
  • Parature, Yammer and SharePoint
  • OneNote
  • Telephony
  • Office 365 Groups
  • Office Delve
  • OneDrive for Business

6. CRM for Microsoft Office Outlook

  • Overview of CRM for Outlook
  • Configure CRM for Outlook
  • Synchronized Fields

7. Configure mobile devices

  • Mobile Device Apps
  • Configure Entities for Mobile
  • Practice: Configure Entities for Mobile Apps
  • CRM App for Outlook

8. Email Management

  • Email Processing Options
  • Email Tracking and Correlation
  • Mailbox Monitoring
  • Synchronization Methods
  • Mailbox Records

9. Server-Side Synchronization

  • Overview of Server-Side Synchronization
  • Configure Server-side Synchronization
  • Set up a Forward Mailbox
  • Test Email Configuration

10. What Next?

  • Customizations
  • Customization Tactics
  • Resources

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