IBM Case Manager 5.2: Integrating Case Analytic tools

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IBM Case Manager 5.2: Integrating Case Analytic tools training is an intermediate course focusing on the data provided in the Case Analyzer store and the Case Analyzer services. Having detailed knowledge on this, the candidates can develop analytic reports and create custom dashboards. Using IBM Case Manager 5.2 system, the aspirant will learn how to develop designs for high-end solutions and assist in building data models for solving complex cases

On the completion of the IBM Case Manager training, you will inculcate the following skills:

  • Understand Case Analyzer services and the data provided
  • Work on Online Analytical Processing fundamentals
  • Configure Case Analyzer and property auditing
  • Expose custom case properties to the Case Analyzer store
  • Create custom dashboards to monitor case activity
  • Provide high-end solutions and support reporting and monitoring
Target audience
  • Business Analyst
  • Solution Architect
  • System Administrator
  • Application Developer
Prerequisites
  • IBM Case Manager 5.2 Introduction to Case Manager (F2150) (F2159)
  • Unit 1: IBM Case Manager 5.2: Build a Case Manager Solution (F2120) (F2129)
  • 1. Describe the fundamentals of Case Analyzer services
  • 2. Understand how to expose custom case properties to the Case Analyzer store
  • 3. Describe Online Analytical Processing fundamentals
  • 4. Understand the Analytic tools provided with IBM Case Manager and the reports provided
  • 5. Monitor case activity with IBM Cognos Real-time Monitoring

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