Instructor-Led Training Parameters
Course Highlights
- Instructor-led Online Training
- Project Based Learning
- Certified & Experienced Trainers
- Course Completion Certificate
- Lifetime e-Learning Access
- 24x7 After Training Support
MB-220 Microsoft Dynamics 365 Marketing Training Course Overview
Microsoft Dynamics 365 Marketing unifies the customer information by providing marketing automation features such as lead scoring and customizable email templates and allowing the management to create personalized customer journeys. The MB-220 Microsoft Dynamics 365 Marketing Training is designed for the IT and Markerofessionals having a keen interest in learning Dynamics 365 Marketing. It will impart the knowledge of lead management, survey, segmentation, leads, and marketing application configuration needed to drive business growth.
To earn this hands-on course from Multisoft Systems, you need to carry a basic knowledge of the Dynamics 365 platform, an in-depth understanding of marketing principles, and experience in working with model-driven applications. Here you will meet the trainers with more than 15 years of experience in teaching Microsoft Dynamics 365.
- How to create or manage leads?
- How to manage marketing content, templates, and integrations?
- How to configure advanced settings?
- How to analyze or distribute surveys?
- How to create or manage events?
- How to design or create marketing forms?
- How to set up marketing applications?
- How to configure organization, business management, and content?
- How to track customers as accounts or contacts?
- How to create a lead and convert it to an opportunity?
- How to configure and launch customer journeys?
- How to create or manage segments?
- 32 Hrs. Instructor-led Online Training
- Recorded Videos After Training
- Digital Learning Material
- Course Completion Certificate
- Lifetime e-Learning Access
- 24x7 After Training Support
- IT professionals who are keen on learning Dynamics 365 Marketing
- Marketing professionals who want to know the method of leveraging Dynamics 365 Marketing for businesses
- An in-depth understanding of basic marketing principles
- Basic knowledge of the Dynamics 365 platform
- Power Platform experience, especially in model-driven applications
- Multisoft Systems is committed to providing you a globally accepted course completion certificate after you have completed the MB-220T00: Microsoft Dynamics 365 Marketing Training.
Instructor-led Training Live Online Classes
Suitable batches for you
| May, 2026 | Weekdays | Mon-Fri | Enquire Now |
| Weekend | Sat-Sun | Enquire Now | |
| Jun, 2026 | Weekdays | Mon-Fri | Enquire Now |
| Weekend | Sat-Sun | Enquire Now |
MB-220 Microsoft Dynamics 365 Marketing Training Course Content
Module 1: Configure Dynamics 365 Marketing
- Set up and manage Dynamics 365 Marketing
- Configure marketing settings
Module 2: Manage segments and lists
- Create and manage segments
- Create and manage subscription centers and lists
Module 3: Manage marketing forms and pages
- Manage forms
- Manage marketing pages
Module 4: Manage leads, accounts, and contacts
- Create and manage leads
- Manage accounts and contacts
Module 5: Manage marketing emails and customer journeys
- Create marketing emails
- Create customer journeys
Module 6: Manage events
- Create an event
- Create a webinar event
- Promote and manage events
Module 7: Create surveys with Dynamics 365 Customer Voice
- Create a survey project
- Create surveys with Dynamics 365 Customer Voice
- Send Dynamics 365 Customer Voice surveys
Module 8: Analyze insights in Dynamics 365 Marketing
- Evaluate marketing initiatives with analytics
MB-220 Microsoft Dynamics 365 Marketing Training (MCQ) Assessment
This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :
- User-friendly interface for easy navigation
- Secure login and authentication measures to protect data
- Automated scoring and grading to save time
- Time limits and countdown timers to manage duration.
MB-220 Microsoft Dynamics 365 Marketing Corporate Training
Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.
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Customized Training
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360º Learning Solution
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Learning Assessment
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Certification Training Achievements: Recognizing Professional Expertise
Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :
- Globally recognized certificate
- Course ID & Course Name
- Certificate with Date of Issuance
- Name and Digital Signature of the Awardee
MB-220 Microsoft Dynamics 365 Marketing Training Trainer Profile
19+ Years Experienced
Our MB-220 Microsoft Dynamics 365 Marketing Training Corporate & Certification Program trainers bring 13+ years of proven industry expertise, delivering practical insights aligned with real project environments.
Trained 3950+ Professionals
Our expert trainers have successfully trained 3350+ professionals through structured, real-time training programs designed for industry readiness and career growth.
Certified Experts & Real-Time Project Learning
Build strong practical skills through live project-based training sessions led by certified industry experts with real-world experience.
Hands-on Learning Approach
Gain practical exposure through real-time scenarios, industry case studies, and hands-on assignments that simulate actual project challenges.
Certification Training Guidance
Receive expert support to prepare effectively, practice strategically, and confidently achieve globally recognized certification success.
Customized Training Delivery
Flexible training approach tailored to individual learning goals, skill levels, and evolving industry requirements for maximum effectiveness.
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