Following ITIL® Foundation certification, ITIL® Intermediate certification training is a mandatory step to lead IT service management decisions in your organization. While learning ITIL® Intermediate courses, leverage the benefit of selecting your certification body between any of the two globally recognized governing bodies, PeopleCert and APMG International.
The wide range of modules at ITI®L Intermediate level is broadly classified into two categories – Service LifeCycle and Service Capability. You can pick the modules to get the best mix and match of the management and technical knowledge and skills; collectively scoring minimum credit count of 17.
Service LifeCycle modules prepare you to focus on the managerial skills or work across different teams.
Service Capability modules are designed to imbibe expertise in you for one or more processes, focusing on day-to-day interaction and execution of IT practices.
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The combinations of modules that are NOT possible are stated below:
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