One can learn about the various practices of IT Service Management through an ITIL® Foundation training program. The core principles of IT have been developed by the APM Group Limited, recognised as a global accreditation body. Through the understanding of IT Infrastructure Library, the concepts needed to increase reliability and business productivity are taught to students.
To achieve the business goals, it is important for business objectives to be synchronised with the existing IT practices in the establishment. The learning curve for students teaches them about architecture of IT frameworks, processes, functions and roles. IT Service Management as a practice is incorporated into the minds of students by experienced instructors.
There are links between the various lifecycle stages in ITIL®. These have to be understood well by students in order to figure out loopholes in the service cycle. Many processes are used here and it is vital for service management professionals to be familiar with the same.
Who are the professionals who should enrol for ITIL® courses?
ITIL® framework is most suitable for IT professionals who wish to improve their knowledge on Service Management. It is also practical knowledge for several managers, business leaders and professionals in different domains. If candidates are keen to improve their IT Service Management skills, they are also welcome to enrol for the course. No formal prerequisite is required to attend this course, but an interest in IT Service Management is ideal.
About the ITIL® Foundation exam
Once the ITIL® foundation exam is cleared, a student gets an overall overview and understanding of ITIL®. To progress to the next level, which the ITIL® Intermediate stage, one has to clear the foundation exam. The format is Multiple Choice, with 40 questions, among which 26 need to be answered correctly for passing. The total duration of the exam is 60 minutes. Your training institute will provide you sample papers for optimum preparation.
Today the demand for ITIL® is steadily on the rise across organisations. Several employers are paying a premium for incorporating the best IT service practices for business use. In other words, you have a lucrative career ahead if you take a course in ITIL® training in Noida.
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