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ITIL® is the highly acclaimed framework for IT Service Management worldwide. It is a method that helps to identify, deliver, plan and support of IT services to the business. ITIL® Foundation has become a vital certification for IT professionals. ITIL Training program is exceptionally designed to prepare you to work in ITIL organizations by getting certified in ITIL Foundation. The training program mainly focuses on terminologies, concepts and key elements related to ITIL service management. In addition to this, the program also covers mock tests, current certification queries and other useful tricks to make sure that you clear the certification exam. During this training program, you will:
- Understand how to use ITIL tools, concepts and methods to increase efficiency and effectiveness in business.
- Understand IT Service Management best methods, basic concepts, key principles and ITIL process models that are vital to the ITIL Foundation exam
- Learn lean principles and systematize regular tasks to enhance productivity of ITSM practices.
- Understand the purpose, goal and scope of service strategy, service transition, service design, service operations and Service Improvement
- Improve customer satisfaction, reduce costs, enhance service levels, upsurge service availability, optimize outsourcing and improve the skills to manage change using ITIL methods.
- Align IT services as per the requirement of your organization
There are no such eligibility criteria for ITIL Foundation exam. It is itself a prerequisite for other ITIL Foundation certifications. This training program is appropriate for:
- IT Managers
- IT Architects
- Operations Managers
- System Administrators
- Database Administrators
- Service Delivery Professionals
- Application Management Team
- Process Owners
Highlights of ITIL® foundation training
- In depth & authorized course material with real time Case Studies
- 24X7 Server Access for Practice.
- Highly experienced trainers
- Deliver normal track, weekend, and fast track classes
- 24×7 technical supports
- Training Certificate
- Hands-on & practical sessions for further use
- On Demand Demo sessions.