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ITIL 4 framework was developed by the British Government’s Central Computer and Telecommunications Agency in the 1980s; it offers the best practices in IT service management. More than 100 tools claim to support this framework.
ITIL 4 framework was designed to help the IT service providers. It is designed to adapt different types of business goals and enables the sales professionals to focus more on customer needs.
ITIL 4 framework has become one of the most widely used frameworks in the organizations to provide ITSM; it is ideal for the organization of all sizes across vertical industries. This framework facilitates the businesses to run their operations without any obstacle.