A Salesforce Financial Services Cloud (FSC) from a reputed institute is an ideal launchpad for aspirants looking to be Salesforce personnel. Candidates can opt to become developers, end user consultants or administrators of this CRM (customer relationship management) application. A career in this platform offers professionals exciting careers filled with numerous avenues for career progression. Given that these job profiles affect the bottomlines of companies, either directly or indirectly, their importance is even more.
Who can be a Salesforce developer?
Developers will use Force.com for developing customized web applications. Force.com is a cloud computing platform offering tools and framework for web application development. Anybody who understands Salesforce concepts can become a developer. Developers will design cloud applications, define validation rules, and implement techniques to retain data integrity. They will automate business processes, creating user interfaces, and implement organization-wide defaults.
Who is a Salesforce administrator?
The administrator performs a broad range of activities including implementing change management, establishing relationship between custom objects and Salesforce applications etc. The administrator will improve data quality, enrich data, categorize report data, customize reports, and prepare dashboards. A 6 month industrial training in the Salesforce administration module can help aspirants master the varied functionality of this module.
Anybody with an interest and aptitude in administration can take up training. An IT background is desirable, but not mandatory. Existing Salesforce administrators can also take up education as part of upgrading their knowledge to gain fundamental and advanced skills.
What do Sales Cloud and Service Cloud consultants do?
Sales Cloud professionals understand sales processes and use the Sales Cloud module to manage sales processes. They analyze customer requirements and collect data to successfully deploy the solution to accomplish client needs. Service Cloud professionals understand the requirements for an organization’s customer service department and accordingly use the Service Cloud module to accomplish business change requirements.
Salesforce training can help aspirants gain the required knowledge and skills to enter into lucrative Salesforce career streams.