Splunk IT Service Intelligence (ITSI) Training

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Instructor-Led Training Parameters

Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

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Splunk IT Service Intelligence (ITSI) Training Course Overview

Get certified in Splunk IT Service Intelligence (ITSI) with Multisoft Systems! Our course is designed to provide you with hands-on training in deploying, configuring, and managing ITSI. Learn from our global subject matter experts and gain practical knowledge in IT service monitoring and analytics. Enroll now for a successful career in IT!

The Splunk IT Service Intelligence (ITSI) course is designed to provide participants with the skills and knowledge required to use Splunk ITSI for real-time monitoring, event correlation, and analytics-driven operations. The course covers topics such as service modeling, event management, KPIs, and more. Participants will learn how to use ITSI to monitor and analyze IT services, troubleshoot issues, and make data-driven decisions. The course is ideal for IT professionals, administrators, and analysts who want to learn how to use Splunk ITSI for improved IT service delivery.

In Multisoft Systems, candidates get one-on-one and corporate training by global subject matter experts of the Splunk IT Service Intelligence (ITSI) course. In the Splunk IT Service Intelligence (ITSI) course, a team of professionals guide candidates to gain hands-on experience through real-world assignments and projects which will help candidates to advance their skills. With an industry-based curriculum, Multisoft Systems delivers project-driven corporate training. Once candidates enroll for themselves for Multisoft Systems’s the Splunk IT Service Intelligence (ITSI) course then will be getting lifetime access to the online learning environment, digital course materials, round-the-clock after-training support, and video recordings, and once the complete the course successfully candidates will earn globally recognized certificate.

Splunk IT Service Intelligence (ITSI) Course Objective
  • Understanding the key concepts and components of IT Service Intelligence (ITSI).
  • Configuring and deploying ITSI in a production environment.
  • Creating service definitions and using them to monitor and analyze services.
  • Creating and managing KPIs (Key Performance Indicators) to measure service health.
  • Using machine learning to detect anomalies and predict service issues before they occur.
  • Creating and using dashboards to monitor service health and performance.
  • Implementing and using event analytics to identify root causes of service issues.
  • Integrating ITSI with other Splunk products and third-party tools.
  • Troubleshooting common ITSI issues and errors.
Splunk IT Service Intelligence (ITSI) Online Training
  • Recorded Videos After Training
  • Digital Learning Material
  • Course Completion Certificate
  • 24x7 After Training Support
Target Audience
  • Splunk users: The course is designed for Splunk users who are familiar with Splunk Enterprise and want to extend their knowledge to ITSI.
  • IT administrators: IT administrators who are responsible for monitoring and managing IT services, such as network administrators, system administrators, and security analysts, can benefit from this course.
  • IT managers: IT managers who oversee the monitoring and management of IT services can gain a comprehensive understanding of ITSI through this course.
  • Splunk consultants: Splunk consultants who are responsible for implementing and configuring ITSI for their clients can benefit from the course.
  • Splunk partners: Splunk partners who provide IT monitoring and management services can gain a comprehensive understanding of ITSI to better serve their clients.
Splunk IT Service Intelligence (ITSI) Course Prerequisites
  • Splunk Search Processing Language (SPL): Learners should be familiar with SPL and be able to use it to search and analyze data in Splunk.
  • Data ingestion and parsing: Learners should understand how to configure and use Splunk to ingest and parse data from various sources.
  • Data model acceleration: Learners should understand how to use data models and data model acceleration to optimize searches and analysis.
  • Splunk Dashboards: Learners should be familiar with creating and using Splunk dashboards to visualize data and monitor systems.
  • Linux and Windows systems administration: Familiarity with administering Linux and
  • Windows operating systems will be helpful when working with ITSI.
  • Basic knowledge of IT infrastructure: Learners should have a basic understanding of IT infrastructure and be able to interpret IT data.
Splunk IT Service Intelligence (ITSI) Course Certification
  • Multisoft Systems provides a training certification after successful completion of The Splunk IT Service Intelligence (ITSI) course.

Splunk IT Service Intelligence (ITSI) Training Course Content

Module 1: Introduction to IT Service Intelligence (ITSI)

  • Overview of ITSI
  • Key concepts and terminology
  • ITSI architecture and components

Module 2: Configuring ITSI

  • Installing and deploying ITSI
  • Configuring service and entity relationships
  • Configuring notable events

Module 3: Creating Service Definitions

  • Creating services and service templates
  • Creating entity rules and mapping entities
  • Creating service KPIs

Module 4: Monitoring Services

  • Using the ITSI service analyzer to monitor services
  • Setting up service-level agreements (SLAs)
  • Creating and managing KPI base searches

Module 5: Machine Learning in ITSI

  • Using machine learning to detect anomalies and predict service issues
  • Configuring and managing machine learning jobs

Module 6: Dashboards in ITSI

  • Creating and using glass tables
  • Using the dashboard editor to create custom dashboards
  • Creating and managing dashboard panels

Module 7: Event Analytics in ITSI

  • Understanding event analytics
  • Creating and using glass tables for event analytics
  • Creating and managing correlation searches

Module 8: ITSI and Other Splunk Products

  • Integrating ITSI with other Splunk products, such as Enterprise Security and User Behavior Analytics (UBA)

Module 9: ITSI Best Practices

  • Understanding ITSI best practices and guidelines
  • Troubleshooting common ITSI issues and errors
     

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Free Splunk IT Service Intelligence (ITSI) Training Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

  • User-friendly interface for easy navigation
  • Secure login and authentication measures to protect data
  • Automated scoring and grading to save time
  • Time limits and countdown timers to manage duration.
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Splunk IT Service Intelligence (ITSI) Corporate Training

Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.


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Certification Training Achievements: Recognizing Professional Expertise

Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :

  • Globally recognized certificate
  • Course ID & Course Name
  • Certificate with Date of Issuance
  • Name and Digital Signature of the Awardee
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Splunk IT Service Intelligence (ITSI) Training FAQ's

Splunk IT Service Intelligence (ITSI) is an analytics-driven approach to IT service management that uses machine learning and real-time data to provide insights into the health, performance, and availability of IT services. ITSI enables users to monitor and troubleshoot IT services proactively, predict and prevent service outages, and improve the overall IT service quality.

The Splunk IT Service Intelligence (ITSI) course is designed for IT professionals who want to learn how to use ITSI to manage and monitor complex IT environments. This course is suitable for system administrators, network engineers, IT operations analysts, and IT managers who are responsible for managing IT services and ensuring high service availability.

The Splunk IT Service Intelligence (ITSI) course covers various topics such as IT service monitoring and management, machine learning, real-time data analytics, service level agreement (SLA) management, and predictive analytics. The course also includes hands-on exercises and case studies that help participants apply ITSI concepts to real-world scenarios.

The Splunk IT Service Intelligence (ITSI) course requires participants to have basic knowledge of Splunk, including search techniques and creating dashboards. Participants should also have a basic understanding of IT service management concepts such as service desk, incident management, and change management.

The duration of the Splunk IT Service Intelligence (ITSI) course varies depending on the training format and the level of certification. The Splunk website offers self-paced eLearning courses, instructor-led virtual classes, and in-person courses, ranging from a few hours to several days.

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