Salesforce® Administration Certification Training
1K+ ReviewsInstructor-Led Training Parameters
Course Highlights
- Instructor-led Online Training
- Project Based Learning
- Certified & Experienced Trainers
- Course Completion Certificate
- Lifetime e-Learning Access
- 24x7 After Training Support
Salesforce® Administration Certification Training Course Overview
Salesforce Administration Essentials for New Admins training is recommended for the administrators before starting Salesforce deployment task. This training will impart the skills needed for successful implementation of Salesforce Enterprise and Unlimited Edition. The Salesforce admin training will focus on the features and tools required for the management of users, applications, and resources to maximize the benefit.
Upon the completion of the training, you will be proficient in the following skills:
- Set your company profile, activities, calendar, and configure Salesforce settings
- Manage user profiles and troubleshoot user login issues
- Define restriction on user logins and access rights
- Customize application, formula fields, custom fields, page layouts, and business processes
- Maintain data backup and import clean data
- Create reports, build dashboards and present data with visual summarizes
- Setup workflow automation
- New administrators responsible for setup, configuration, and maintenance of the Salesforce applications
- Administrators managing the users to work in Salesforce environment
- IT managers
- Power users
- Sales operations personnel
- Database Professionals
- Aspirants willing to take admin career in Salesforce
The training is intended for the candidates having knowledge of object oriented concepts.
Instructor-led Training Live Online Classes
Suitable batches for you
| May, 2026 | Weekdays | Mon-Fri | Enquire Now |
| Weekend | Sat-Sun | Enquire Now | |
| Jun, 2026 | Weekdays | Mon-Fri | Enquire Now |
| Weekend | Sat-Sun | Enquire Now |
Salesforce® Administration Certification Training Course Content
1. Getting Around the App
- Understand the data model and navigation
- Find answers in Help & Training
2. Getting Your Organization Ready for Users
- Set up the company profile
- Configure the user interface
- Set up activities and calendars
- Configure search settings
- Set up Chatter
- Understand Salesforce1 settings
3. Setting Up and Managing Users
- Manage user profiles
- Create and manage users
- Troubleshoot user login issues
- Understand SalesforceA capabilities
- Set up Chatter Free and Chatter external users
4. Security and Data Access
- Restrict logins
- Determine object access
- Set up record access
- Manage record access with the role hierarchy
- Deal with record access exceptions
- Control access to events
- Manage field-level security
5. Customization: Fields
- Administer standard fields
- Create new custom fields
- Create selection fields: picklists and lookups
- Create formula fields
- Work with page layouts
- Work with record types and business processes
- Maintain data quality
6. Managing Data
- Import new records using import wizards
- Update existing records with the data loader
- Keep records up to date with Data.com and social accounts and contacts
- Mass transfer records between users
- Back up data with a weekly export
- Mass delete records
7. Reports and Dashboards
- Run and modify reports
- Create new reports with the report builder
- Filter reports
- Summarize report data with formulas and visual summaries
- Print, export, and email reports
- Build dashboards
8. Automation
- Manage email administration
- Set up workflow rules
- Automate leads and cases
9. Managing the Support Process*
- Automate the support process
- Understand the Service Cloud console
- Enable collaboration in the Service Cloud
- Analyze support data with reports and dashboards
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Salesforce Admin Training (MCQ) Assessment
This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :
- User-friendly interface for easy navigation
- Secure login and authentication measures to protect data
- Automated scoring and grading to save time
- Time limits and countdown timers to manage duration.
Salesforce Admin Corporate Training
Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.
Global Clients
Customized Training
Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements
Expert
Mentors
Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements
360º Learning Solution
Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements
Learning Assessment
Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements
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Certification Training Achievements: Recognizing Professional Expertise
Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :
- Globally recognized certificate
- Course ID & Course Name
- Certificate with Date of Issuance
- Name and Digital Signature of the Awardee
Salesforce® Administration Certification Training Trainer Profile
19+ Years Experienced
Our Salesforce Admin Corporate & Certification Program trainers bring 13+ years of proven industry expertise, delivering practical insights aligned with real project environments.
Trained 3950+ Professionals
Our expert trainers have successfully trained 3350+ professionals through structured, real-time training programs designed for industry readiness and career growth.
Certified Experts & Real-Time Project Learning
Build strong practical skills through live project-based training sessions led by certified industry experts with real-world experience.
Hands-on Learning Approach
Gain practical exposure through real-time scenarios, industry case studies, and hands-on assignments that simulate actual project challenges.
Certification Training Guidance
Receive expert support to prepare effectively, practice strategically, and confidently achieve globally recognized certification success.
Customized Training Delivery
Flexible training approach tailored to individual learning goals, skill levels, and evolving industry requirements for maximum effectiveness.
Salesforce® Administration Certification Training FAQ's
- Salesforce Developer
- Salesforce Admin
- Salesforce Consultant
- SalesforceAnalyst
- Salesforce Architect
- Projec tManager
- Administration Essentials for New Admins (ADM 201) training
- Administration Essentials for Experienced Admins (ADM 211) training
- Building Applications with Force.com (DEV401) training
- Apex and Visualforce Controllers course (DEV 501) training
- Sales cloud training
- Service cloud training
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