IBM Case Manager Essentials Training

Instructor-Led Training Parameters

Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

IBM Case Manager Essentials Training Course Overview

The IBM Case Manager Essentials training program by Multisoft Systems is meticulously designed to provide IT professionals, system administrators, solution architects, and other relevant stakeholders with a comprehensive understanding of the IBM Case Manager platform. This training delves into the core functionalities and innovative features of IBM Case Manager, emphasizing the development and management of effective case management solutions that cater to diverse business needs. Participants are introduced to the foundational concepts of case management, including the architecture and integration capabilities of IBM Case Manager, ensuring a holistic grasp of the platform.

Through a blend of theoretical instruction and practical, hands-on exercises, learners are equipped to navigate the complexities of designing, deploying, and optimizing case solutions. The training covers critical aspects such as building case management applications, customizing workflows, implementing security measures, and integrating with external systems to facilitate efficient information handling and decision-making processes. Aimed at empowering professionals with the skills and knowledge to harness the full potential of IBM Case Manager, this training is pivotal for organizations looking to streamline their case management operations and enhance operational efficiency. By the end of the program, participants will be proficient in leveraging IBM Case Manager to develop robust, scalable solutions that address specific organizational challenges and objectives.

Instructor-led Training Live Online Classes

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IBM Case Manager Essentials Training Course curriculum

Curriculum Designed by Experts

The IBM Case Manager Essentials training program by Multisoft Systems is meticulously designed to provide IT professionals, system administrators, solution architects, and other relevant stakeholders with a comprehensive understanding of the IBM Case Manager platform. This training delves into the core functionalities and innovative features of IBM Case Manager, emphasizing the development and management of effective case management solutions that cater to diverse business needs. Participants are introduced to the foundational concepts of case management, including the architecture and integration capabilities of IBM Case Manager, ensuring a holistic grasp of the platform.

Through a blend of theoretical instruction and practical, hands-on exercises, learners are equipped to navigate the complexities of designing, deploying, and optimizing case solutions. The training covers critical aspects such as building case management applications, customizing workflows, implementing security measures, and integrating with external systems to facilitate efficient information handling and decision-making processes. Aimed at empowering professionals with the skills and knowledge to harness the full potential of IBM Case Manager, this training is pivotal for organizations looking to streamline their case management operations and enhance operational efficiency. By the end of the program, participants will be proficient in leveraging IBM Case Manager to develop robust, scalable solutions that address specific organizational challenges and objectives.

  • Understand the core concepts and architecture of IBM Case Manager.
  • Learn to design and implement case solutions that streamline business processes.
  • Master the creation and management of workflows, tasks, and roles within the IBM Case Manager environment. Gain proficiency in configuring security settings and user roles to safeguard sensitive case information.
  • Develop the skills to integrate external data and applications with IBM Case Manager solutions.
  • Acquire the ability to troubleshoot and maintain case solutions for optimal performance.

Course Prerequisite

  • Basic understanding of database concepts
  • Familiarity with business process management (BPM) principles
  • Knowledge of enterprise content management (ECM) systems Fundamental IT skills

Course Target Audience

  • IT Professionals
  • System Administrators Solution
  • Architects Application
  • Developers
  • Business Analysts T
  • echnical Consultants
  • Project Managers

Course Content

  • Describe the uses of IBM Case Manager
  • Identify components of IBM Case Manager

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  • Identify a case
  • List the components of a case type
  • Describe the IBM Case Manager Client
  • Add a case and process a work item

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  • Search for a case
  • Review a case
  • Add annotations and comments to a case
  • Split a case

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  • Describe IBM Case Manager solutions and their assets
  • Identify IBM Case Manager environments
  • Explore the IBM Case Manager Builder Step Designer

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  • Add a custom task
  • Add a quick task

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  • Identify IBM Case Manager integration options

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IBM Case Manager Essentials Training (MCQ) Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

  • User-friendly interface for easy navigation
  • Secure login and authentication measures to protect data
  • Automated scoring and grading to save time
  • Time limits and countdown timers to manage duration.
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IBM Case Manager Essentials Corporate Training

Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.


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IBM Case Manager Essentials Training FAQ's

  • Multisoft Systems offer a certificate of completion after completing the entire course.

  • Yes, Multisoft Systems offer online training options for IBM Case Manager Essentials, allowing flexibility for remote learners.

  • Participants will learn to navigate IBM Case Manager, design and implement case solutions, configure security, and integrate with external systems, among other skills.

  • IT professionals, system administrators, solution architects, application developers, business analysts, technical consultants, and project managers are ideal candidates for this training.

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