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ITIL® Service Strategy: Principles

ITIL® SS training conducted at Multisoft Systems offers understanding about concepts that let candidates crack the certification exam. This sample video of ITIL® SS training acquaints you with principles followed in Service Strategy (SS) module of ITIL®.

Continual Service Improvement in ITIL Foundation Training

In this teaser video of ITIL® Foundation training, you learn about the CSI 7 step process including its aim, purpose, objective, scope, and value. The Continual Service Improvement video tutorial teaches you the concept in detail...

06 min 15 sec

Service Management as a Practice in ITIL Training

ITIL Foundation course’s Service Management as a Practice video teaser lists down various factors that are behind the success of ITIL. Service Management as a Practice teaser video acquaints enthusiasts with framework, best prac...

07 min 15 sec

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