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ITIL®4 is the latest version of the world’s most popular ITSM framework, ITIL®. The new ITIL® update focuses on integrating ITIL® guidance with best practices from the worlds of DevOps, Agile, and Lean. It is formed by a team of industry experts, writers, and an ITIL® development group consisting of more than 2000 members representing some of the largest organizations across the globe. Earning an ITIL®4 certification demonstrates that you have achieved what few have done up to that point. ITIL®4 Foundation Training not only prepares you for the certification but also enhances your credibility, self-image, and encourages life-long learning and professional development.
Businesses are embracing ITIL®4 to increase adaptability, customizability and flexibility in IT service management. It helps businesses to break down siloes, emphasize on collaboration and communication across the organization, and integrate agile and DevOps practices into the framework. It also expands on the ideas around creating value, automating processes and improving outcome delivery. Some of the top US-based and Non-US companies implementing ITIL®4 are Avaya, Bank of America, Citi Bank, Barclays Bank, Boeing, HP, IBM, Honda, Microsoft, Target, Shell, Toyota, British Airways, and Yale University.
Though all the previous ITIL® certifications remain valid, ITIL®4 certification will recognize and document your experience and knowledge, and provide an objective, third-party assessment of your skills. Earning this certification will enhance your professional credibility, improve career opportunities-promotion, pay increases, job portability, and serve as portable proof of ability. This version is based on six design principles: Modular, Lean Practical, Evolutionary, Collaborative, and Flexible, proving that it may be a silver bullet to all the past ITSM issues. Businesses are soon realizing that ITIL®4 can solve various business concerns by taking into consideration the demands of a modern workforce, and aligning business with IT, hence carving a niche in the job market for ITSM practitioners.
Since all companies utilize IT in order to deliver products or services, making IT service management absolutely essential, ITIL®4 training is a win-win for both the employee and the employer. The ITIL® 4 Training by Multisoft Systems is designed to provide more contexts and help the learners go about their daily tasks in a smoother manner. Multisoft is one of the few accredited learning partners of Axelos that focuses on offering the best learning experience to the candidates. This program will make you more valuable in your organization by teaching skills to work holistically, rather than in silos. You will have a better understanding of core ideas such as incident management, problem management, and change management.
About the author: Nisha Negi is a Technical Content Writer at Multisoft Systems. She writes blog posts and articles on various technical subjects. She is an experienced IT professional, and bears immense knowledge of the latest technology. She stays current with all the ongoing and upcoming certifications. Her way of expression is contemporary and crisp.