Know the Learning objectives of ITIL® Foundation Training Program

ITIL® Foundation training is uniquely designed to ensure you to clear the ITIL® exam in the first attempt and move to the ace level in the shortest period of time. The training program focuses on the key segments, concepts and terminologies related with ITIL® service lifecycle management, including ITIL® lifecycle phase associations and results, ITSM systems and service management best practices. The course objectives of this training program are:


  • Apply ITIL® ideas, tools and methods to improve ampleness and profitability of business for optimizing customer experience
  • Understand how to mechanize standard tasks and apply lean norms to enhance efficiency of IT Service Management shapes in this ITIL® 2011 foundation planning
  • Learn and implement IT Service Management best practices, principles, key concepts and process models required for clearing the ITIL® Foundation certification exam
  • Extend customer satisfaction, improve service levels, and optimize outsourcing, lower costs, increase advantage openness and upgrade the ability to manage change using ITIL® techniques
  • Gain understanding of scope, purpose, and objective of service strategy, service design, service transition, service operations and Continual Service Improvement
  • Unite techniques and teams and save costs using particularly described fit-for-use and fit-for reason processes
  • ITIL Foundation course gives individuals a whole structure with a set of procedures to empower them to embrace a proactive technique in improving business performance with the help of IT.

There is no portrayed eligibility criterion for ITIL Foundation exam. ITIL® Foundation certification is in itself a prerequisite for other level of ITIL® certifications. ITIL® certification is a fundamental requirement for candidates who need to learn the basics of ITIL® frameworks and how they may be used to improve the quality of IT service management. ITIL® Foundation Training in Noida is appropriate for:

  • IT Managers
  • System Administrators/Analysts
  • Operations Managers
  • Database Administrators
  • IT Architects, Planners and Consultants
  • Quality Analysts
  • Application Management Team/Development Team
  • Service Delivery Professionals
  • Process Owners/Practitioners
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