Module 1: Introducing ForgeRock Identity Cloud

• Describe Identity Cloud
• Describe the top ten customer use cases
• Describe Identity Cloud onboarding services

Module 2: Getting Access to Identity Cloud

• Describe how to register for an Identity Cloud tenant
• Describe the platform console
• Describe how to get support
• Review Identity Cloud content

Module 3: Accessing Your CloudShare Lab Environment

• Describe the CloudShare lab environment
• Log in to your CloudShare lab environment 

Module 4: Managing Identities

• Describe use cases and processes for managing identities
• Manage identities using the platform console
• Describe use cases and processes for password policy management
• Configure default password policies

Module 5: Onboarding Users with Self-Service

• Describe use cases and processes for self-registration
• Create a new user using self-registration
• Describe use cases and processes for managing personal data and consent
• Manage personal data and consent

Module 6: Adding Identities with Bulk Import

• Describe use cases and processes for bulk import
• Add customers to Identity Cloud
• Troubleshoot import failures

Module 7: Utilizing Placeholder Attributes

• Describe use cases and processes for placeholder attributes
• Manage placeholder attributes

Module 8: Synchronizing Identities from External Resources

• Describe use cases and processes for synchronizing identities from an external resource
• Configure remote connections between your tenant and external DS
• Describe how to synchronize identities
• Synchronize entries between DS and Identity Cloud
• Synchronize entries between Identity Cloud and DS
• Configure remote connections between your tenant and an external AD server
• Synchronize AD entries

Module 9: Managing Roles and Assignments

• Describe roles and assignment use cases and processes
• Create assignments and provisioning roles

Module 10: Additional Administration Tasks

• Describe REST endpoints
• Describe how to access platform logs
• Describe how to monitor your environment 

Module 11: Exploring the User Journeys

• Describe the preconfigured user journeys
• View the preconfigured user journeys
• Describe the URLs and realms relationship
• Register and log in as a new user using the preconfigured user journeys
• Describe the preconfigured ProgressiveProfile journey
• Collect user preferences upon subsequent logins
• Describe the self-service journeys
• Recover your forgotten username, reset your password, and update your password

Module 12: Modifying the User Journeys

• Describe the role of authentication nodes and trees within Identity Cloud
• Modify the default Login user journey
• Modify the UI theme for an organization
• Make minor branding changes

Module 13: Configuring User Self-Service

• Describe the KBA-related journey
• Configure the KBA questions and set requirements
• Describe the Terms and Conditions-related journey
• Configure and set the Terms and Conditions

Module 14: Configuring Social Registration and Authentication

• Describe steps for configuring social registration and authentication
• Configure a social identity provider for Identity Cloud
• Describe how you can add social registration
• Add social registration to the default Registration user journey
• Describe how you can add social authentication
• Add social authentication to the default Login user journey 

Module 15: Defining Applications

• Describe the role of applications in Identity Cloud
• Describe the supported application types
• Describe the role of the ForgeRock SDKs within Identity Cloud

Module 16: Setting up an Application

• Describe the tasks for adding a browser-based type application
• Add a browser-based type application
• Use an SSO token with a browser-based application