Module 1: Introducing ForgeRock Identity Cloud
- Describe Identity Cloud
- Describe the top ten customer use cases
- Describe Identity Cloud onboarding services
Module 2: Getting Access to Identity Cloud
- Describe how to register for an Identity Cloud tenant
- Describe the platform console
- Describe how to get support
- Review Identity Cloud content
Module 3: Accessing Your CloudShare Lab Environment
- Describe the CloudShare lab environment
- Log in to your CloudShare lab environment
Module 4: Managing Identities
- Describe use cases and processes for managing identities
- Manage identities using the platform console
- Describe use cases and processes for password policy management
- Configure default password policies
Module 5: Onboarding Users with Self-Service
- Describe use cases and processes for self-registration
- Create a new user using self-registration
- Describe use cases and processes for managing personal data and consent
- Manage personal data and consent
Module 6: Adding Identities with Bulk Import
- Describe use cases and processes for bulk import
- Add customers to Identity Cloud
- Troubleshoot import failures
Module 7: Utilizing Placeholder Attributes
- Describe use cases and processes for placeholder attributes
- Manage placeholder attributes
Module 8: Synchronizing Identities from External Resources
- Describe use cases and processes for synchronizing identities from an external resource
- Configure remote connections between your tenant and external DS
- Describe how to synchronize identities
- Synchronize entries between DS and Identity Cloud
- Synchronize entries between Identity Cloud and DS
- Configure remote connections between your tenant and an external AD server
- Synchronize AD entries
Module 9: Managing Roles and Assignments
- Describe roles and assignment use cases and processes
- Create assignments and provisioning roles
Module 10: Additional Administration Tasks
- Describe REST endpoints
- Describe how to access platform logs
- Describe how to monitor your environment
Module 11: Exploring the User Journeys
- Describe the preconfigured user journeys
- View the preconfigured user journeys
- Describe the URLs and realms relationship
- Register and log in as a new user using the preconfigured user journeys
- Describe the preconfigured ProgressiveProfile journey
- Collect user preferences upon subsequent logins
- Describe the self-service journeys
- Recover your forgotten username, reset your password, and update your password
Module 12: Modifying the User Journeys
- Describe the role of authentication nodes and trees within Identity Cloud
- Modify the default Login user journey
- Modify the UI theme for an organization
- Make minor branding changes
Module 13: Configuring User Self-Service
- Describe the KBA-related journey
- Configure the KBA questions and set requirements
- Describe the Terms and Conditions-related journey
- Configure and set the Terms and Conditions
Module 14: Configuring Social Registration and Authentication
- Describe steps for configuring social registration and authentication
- Configure a social identity provider for Identity Cloud
- Describe how you can add social registration
- Add social registration to the default Registration user journey
- Describe how you can add social authentication
- Add social authentication to the default Login user journey
Module 15: Defining Applications
- Describe the role of applications in Identity Cloud
- Describe the supported application types
- Describe the role of the ForgeRock SDKs within Identity Cloud
Module 16: Setting up an Application
- Describe the tasks for adding a browser-based type application
- Add a browser-based type application
- Use an SSO token with a browser-based application
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