Business Process Management Training

Instructor-Led Training Parameters

Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

Business Process Management Training Course Overview

Transform your career with Business Process Management (BPM) training by Multisoft Systems. Learn end-to-end process optimization, workflow automation, and strategic business alignment. Designed for professionals seeking efficiency, innovation, and digital transformation expertise. Join our industry experts to gain real-world BPM skills and certification for global career growth.

Business Process Management (BPM) is a structured approach to identifying, analyzing, and improving business processes to enhance efficiency, agility, and performance. The Business Process Management Training by Multisoft Systems equips professionals with the knowledge and tools required to streamline workflows, integrate automation, and align operations with strategic goals. This comprehensive course covers the BPM lifecycle, including process modeling, analysis, implementation, monitoring, and optimization. Participants learn to leverage BPM tools and methodologies to reduce operational bottlenecks, improve quality, and ensure compliance. The training emphasizes both technical and managerial perspectives—helping learners design effective process frameworks and drive organizational transformation. Through real-world case studies and interactive sessions, participants gain practical insights into process mapping, workflow automation, business rules management, and continuous improvement practices. The program also focuses on integrating BPM with digital transformation initiatives, such as AI, RPA, and cloud technologies.

Whether you are a business analyst, process designer, project manager, or IT professional, this training helps you master the end-to-end process lifecycle and prepares you to lead BPM projects successfully. Upon completion, learners receive a globally recognized certification that validates their expertise in Business Process Management and process-driven organizational success.

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Business Process Management Training Course curriculum

Curriculum Designed by Experts

Transform your career with Business Process Management (BPM) training by Multisoft Systems. Learn end-to-end process optimization, workflow automation, and strategic business alignment. Designed for professionals seeking efficiency, innovation, and digital transformation expertise. Join our industry experts to gain real-world BPM skills and certification for global career growth.

Business Process Management (BPM) is a structured approach to identifying, analyzing, and improving business processes to enhance efficiency, agility, and performance. The Business Process Management Training by Multisoft Systems equips professionals with the knowledge and tools required to streamline workflows, integrate automation, and align operations with strategic goals. This comprehensive course covers the BPM lifecycle, including process modeling, analysis, implementation, monitoring, and optimization. Participants learn to leverage BPM tools and methodologies to reduce operational bottlenecks, improve quality, and ensure compliance. The training emphasizes both technical and managerial perspectives—helping learners design effective process frameworks and drive organizational transformation. Through real-world case studies and interactive sessions, participants gain practical insights into process mapping, workflow automation, business rules management, and continuous improvement practices. The program also focuses on integrating BPM with digital transformation initiatives, such as AI, RPA, and cloud technologies.

Whether you are a business analyst, process designer, project manager, or IT professional, this training helps you master the end-to-end process lifecycle and prepares you to lead BPM projects successfully. Upon completion, learners receive a globally recognized certification that validates their expertise in Business Process Management and process-driven organizational success.

  • Understand the fundamental concepts, principles, and lifecycle of Business Process Management (BPM).
  • Learn to identify, model, analyze, and optimize business processes effectively.
  • Gain expertise in BPM tools, workflow automation, and process simulation techniques.
  • Develop the ability to align business processes with organizational strategy and goals.
  • Understand process governance, monitoring, and continuous improvement frameworks.
  • Acquire skills to integrate BPM with technologies such as AI, RPA, and Cloud platforms.
  • Enhance analytical and problem-solving abilities for process reengineering and efficiency improvement.
  • Learn to define Key Performance Indicators (KPIs) and measure process performance.
  • Gain insights into real-world BPM implementation challenges and best practices.

Course Prerequisite

  • Basic understanding of business operations and workflows.
  • Familiarity with organizational processes and structure.
  • Knowledge of project management or quality management concepts.

Course Target Audience

  • Business Analysts
  • Quality Assurance Professionals
  • IT Managers and Professionals
  • BPM Consultants
  • Process Designers and Modelers
  • Automation and Workflow Specialists
  • Digital Transformation Leaders
  • Enterprise Architects
  • Management Professionals seeking process optimization skills

Course Content

  • A Brief History of Process
  • The Process Perspective
  • Process Management
  • Process Modeling Analysis & Design
  • Business Process Management Framework
  • Business Process Management Systems (BPMS)
  • Business Process Architecture

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  • BPM Value Proposition
  • The BPM Community
  • Why automate BPM?
  • Topology of a SOA reference architecture
  • BPM Vendors overview Positioning of BPM tools

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  • BPM vs BPMS
  • When to choose a BPMS
  • IT and business must work hand in hand Matching the right technology to your problem
  • Adopting a development model
  • Overview of a BPM system
  • Terms and concepts

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  • Process Modelling
  • Process Analysis
  • Process Design
  • Components and structure of a BPMS
  • Enterprise Process Management Planning
  • Key Skills, Roles and Responsibilities

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  • The past: data/functions vs objects & services
  • The future: core business logic vs process control
  • Design implications for Architects
  • Alignment of Business and IT
  • The Role of Business Stewardship
  • The Role of Business Rule Analysts

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  • The added value of BPMN
  • Composability and basic services
  • Promoting an incremental and iterative approach
  • Why should Use Cases drive the project?
  • Declaration of message properties
  • Use of correlation sets
  • Develop a complex parallel execution of activities
  • Designing concurrency
  • BPMN implemented by vendors
  • Example: Microsoft XLANG

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  • Defining Events
  • Configuring Timeouts
  • Handling Faults
  • Catching Exceptions
  • Compensation Management

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  • Motivations for BRs
  • Basic Concepts
  • Rule Maturity Model (KPI RMM™)
  • KPI STEP™ Principles
  • New Roles of Business and I/T
  • The Business Focus in Business Rules
  • When is a BR Approach Appropriate?
  • New Aspects for Scoping a BR Project
  • Key Elements of a BR Project Plan
  • The Role of a BR Pilot
  • Overview of Mining BRs from Code

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  • Application frontends
  • Basic Services
  • The value of an ESB
  • Using a Repository
  • Increased agility for the business
  • The BPM Board
  • Distributing technology white papers

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  • Managing the repository
  • Setup of a quality gateway
  • The 4 pillars of success

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  • The context of organizational performance
  • What makes a good metric
  • Measurement & management hierarchy
  • Process management: More than measurements
  • Metrics within processes Management roles in measurement
  • Management questions to be answered
  • Pitfalls of process management efforts

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  • EAI and B2B aspects
  • Topology and scalability
  • Design tools
  • Deployment tools
  • Monitoring and management
  • The process engine
  • Process definition repository

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  • Repository support
  • Database support
  • BAM
  • Human workflow solutions

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Business Process Management Training (MCQ) Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

  • User-friendly interface for easy navigation
  • Secure login and authentication measures to protect data
  • Automated scoring and grading to save time
  • Time limits and countdown timers to manage duration.
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Business Process Management Corporate Training

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Learning Assessment

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Certification Training Achievements: Recognizing Professional Expertise

Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :

  • Globally recognized certificate
  • Course ID & Course Name
  • Certificate with Date of Issuance
  • Name and Digital Signature of the Awardee
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Business Process Management Training FAQ's

BPM is a structured approach to designing, analyzing, and improving business processes to enhance efficiency, productivity, and adaptability across an organization.

This course is ideal for business analysts, process managers, project managers, IT professionals, and anyone involved in improving or automating business workflows.

You’ll learn process modeling, workflow automation, performance monitoring, and optimization techniques using BPM tools and frameworks.

No. The course begins with foundational BPM concepts, making it suitable for both technical and non-technical professionals.

To contact Multisoft Systems you can mail us on info@multisoftsystems.com or can call for course enquiry on this number +91 9810306956

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