Upgrade your skills with SAP AI Conversant Program Training by Multisoft Systems. Create enterprise-ready chatbots using best practices for conversation design, intent/entity modeling, dialog flows, integrations, testing, and deployment. Explore governance, security, and analytics to optimize bot performance and user satisfaction across business processes. Suitable for SAP professionals and AI enthusiasts.
SAP AI Conversant Program Training by Multisoft Systems is designed to help professionals build intelligent, human-like chatbots that streamline customer support and internal business interactions. The program covers the complete lifecycle of conversational AI - from understanding use cases and conversation design to building intents, entities, and dialog flows that feel natural and goal-oriented. Learners explore how to structure bot personalities, manage context, handle fallbacks, and improve accuracy using continuous training and testing methods.
This training also focuses on real-world enterprise needs such as integrating chatbots with SAP and non-SAP applications, connecting APIs, and enabling automation across common workflows like HR queries, IT helpdesk, order status, and service requests. Participants gain exposure to deployment approaches, security considerations, governance practices, and monitoring techniques to ensure bots remain reliable and compliant in production environments. In addition, the course highlights performance optimization through analytics and feedback loops, helping teams measure success and enhance user satisfaction over time. Whether someone is a developer, functional consultant, or digital transformation professional, this course provides practical skills to design, build, and manage scalable conversational solutions aligned with modern SAP ecosystems.