Unit 1: Enterprise Structures in Sales and Distribution
- Lesson: Using Enterprise Structures for Sales and Distribution in SAP ERP
- Lesson: Demonstrating the Use of SAP ERP Enterprise Structures
Unit 2: Overview of Sales Processes
- Lesson: Executing Sales and Distribution Processes
- Lesson: Processing Sales Documents
- Lesson: Processing Outbound Deliveries
- Lesson: Shipping Goods
- Lesson: Processing Billing Documents
Unit 3: Master Data in Sales and Distribution
- Lesson: Maintaining Customer Master Data
- Lesson: Maintaining Material Master Data
- Lesson: Maintaining Customer-Material Info Records
- Lesson: Maintaining Condition Master Data for Pricing
- Lesson: Master Data - Explaining Additional Topics
Unit 4: Automatic Data Determination and Shipment Scheduling
- Lesson: Analysing the Results of Automatic Data Determination
- Lesson: Analysing the Results of Delivery and Transportation Scheduling
Unit 5: Collective Processing in Sales and Distribution
- Lesson: Executing Collective Processing in Sales and Distribution
Unit 6: Availability Check
- Lesson: Performing an Availability Check - Basics
- Lesson: Performing an Availability Check - Further Topics
Unit 7: Sales Documents - Basic Technical Background
- Lesson: Using Sales Document Types
- Lesson: Using Item Categories
Unit 8: Special Processes in Sales and Distribution
- Lesson: Using Presales Documents
- Lesson: Executing Assembly Processing
- Lesson: Packing Materials
- Lesson: Selling Service Products
Unit 9: Complaints Processing
- Lesson: Creating Credit Memo Requests
- Lesson: Cancelling Billing Documents
- Lesson: Creating Invoice Correction Requests
- Lesson: Creating Returns
- Lesson: Performing Advanced Returns Management
Unit 10: Lists and Analytics for Sales and Distribution Processes
- Lesson: Using Lists and Reports
- Lesson: Performing Analyses in Sales and Distribution
Unit 11: Introduction to the SAP Role 'Internal Sales Representative'
- Lesson: Using the SAP Role 'Internal Sales Representative'