MB-340 Microsoft Dynamics 365 Commerce Functional Consultant Training
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Course Highlights
- Instructor-led Online Training
- Project Based Learning
- Certified & Experienced Trainers
- Course Completion Certificate
- Lifetime e-Learning Access
- 24x7 After Training Support
MB-340 Microsoft Dynamics 365 Commerce Functional Consultant Training Course Overview
Learn how to set up and use the application functionality in Microsoft Dynamics 365 Commerce with MB 340 Retail Commerce Functional Certification Training Course from Multisoft Systems. Get trained from Multisoft’s global subject matter experts and earn a globally recognized training certificate. Get one-on-one and corporate trainings and avail perks like lifetime e-learning access and after training support.
Microsoft Dynamics 365 Commerce Consultant is an omnichannel eCommerce solution enables users to build a website, connect physical and digital stores, track customer behaviours and requirements, deliver personalised experiences, engage customers seamlessly across channels, improve your operations and resource management, and gain holistic insights to upscale your business. In MB 340 Retail Commerce Functional Certification Training Course, participants will learn how to configure Dynamics 365 Commerce Headquarters; configure products, prices, discounts, loyalty, and affiliations; manage Point of Sale (POS) in Dynamics 365 Commerce Consultant ; configure and Manage Dynamics 365 Commerce call centers, manage e-commerce and more. Thoughtfully curated, this training program has been designed for Dynamics 365 Commerce Consultant; retail analyst with core Dynamics 365 experience who wants to apply their skills to the Dynamics product family and anyone who wants to learn Dynamics 365 Commerce.
Multisoft System MB 340 Retail Commerce Functional Certification Training Course will help you clearly understand Dynamics 365, its capabilities and uses. With Multisoft, you get the opportunity to learn from global subject matter experts and avail several benefits like, lifetime e-learning access, recorded training session videos and after training support. Participants will receive one-on-one /corporate instructor led training sessions for this course. After successful completion of the program, participants are awarded with a globally recognized training completion certificate.
- Configure Dynamics 365 Commerce Headquarters
- Configure products, prices, discounts, loyalty, and affiliations
- Manage Point of Sale (POS) in Dynamics 365 Commerce
- Configure and Manage Dynamics 365 Commerce call centers
- Manage e-commerce
- Recorded Videos After Training
- Digital Learning Material
- Instructor Led training
- Course Completion Certificate
- Learn from Industry Experts
- 24x7 After Training Support
- Anyone who wants to learn Dynamics 365 Commerce
- Dynamics 365 Commerce Consultant
- Retail analyst with core Dynamics 365 experience who wants to apply their skills to the Dynamics product family.
- Candidates for this MB-340 exam should have a knowledge on POS and retail operations Candidates should have an experience of maintaining, using and deploying Microsoft Dynamics 365 for retail
- Multisoft Systems provides a training certification after successful completion of Microsoft Dynamics 365 Commerce Functional Consultant Certification Training Course..
Instructor-led Training Live Online Classes
Suitable batches for you
| May, 2026 | Weekdays | Mon-Fri | Enquire Now |
| Weekend | Sat-Sun | Enquire Now | |
| Jun, 2026 | Weekdays | Mon-Fri | Enquire Now |
| Weekend | Sat-Sun | Enquire Now |
MB-340 Microsoft Dynamics 365 Commerce Functional Consultant Training Course Content
Module 1: Get started with Dynamics 365 Commerce
- Introduction to Unified Commerce platform
- Dynamics 365 Commerce architecture
- Deployment of Dynamics 365 Commerce
- Hardware and peripherals
Module 2: Configure Commerce Headquarters
- Configure prerequisites and Commerce parameters
- Configure and maintain payment processing
- Configure Commerce Data Exchange (CDX)
- Configure delivery modes and charges
- Configure and work with statements
Module 3: Products and Merchandising
- Product information management
- Merchandising in Dynamics 365 Commerce
- Product recommendations and product discovery
Module 4: Retail Pricing
- Manage Pricing
- Manage discounts and promotions
Module 5: Loyalty and customer experience
- Customer Management
- Loyalty and affiliations
Module 6: Point of sale
- Introduction to POS
- Channel Setup
- Configure Cash and Shift management
- Worker Setup
- Point of Sale Setup
- Customer management at POS
- Transaction processing
- Inventory processing
- End of day processing
- Reporting
- Configure and work with Task management
- Test POS
- Maintain registers and devices
- Localization
Module 7: Configure and work with call centers in D365 Commerce
- Configure channel
- Configure Product Catalogs
- Configure Order Holds
- Create call center orders
- Configure call center directed selling
- Configure Returns and Refunds
- Configure continuity orders and installment billing
Module 8: Work with E-Commerce in Dynamics 365 Commerce
- Describe e-commerce core capabilities
- Configure an E-Commerce Channel in Dynamics 365 HQ
- Configure an E-Commerce site
- Configure and manage E-Commerce site content
- Describe & Demonstrate digital asset management
- Configure business-to-business (B2B) site
- Configure Ratings and reviews functionality
- Demonstrate E-Commerce Order Processing
Module 9: Manage order fulfilment and inventory in Dynamics 365 Commerce
- Configure and work with Stock replenishment
- Configure and work with Order fulfilment
Module 10: Work with D365 Fraud Protection
- Overview of Dynamics Fraud Protection
- Describe Dynamics Fraud Protection Services
- Configure and work with Dynamics Fraud Protection with Dynamics 365 Commerce
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Microsoft Dynamics 365 Commerce Functional Training (MCQ) Assessment
This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :
- User-friendly interface for easy navigation
- Secure login and authentication measures to protect data
- Automated scoring and grading to save time
- Time limits and countdown timers to manage duration.
Microsoft Dynamics 365 Commerce Functional Corporate Training
Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.
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Certification Training Achievements: Recognizing Professional Expertise
Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :
- Globally recognized certificate
- Course ID & Course Name
- Certificate with Date of Issuance
- Name and Digital Signature of the Awardee
MB-340 Microsoft Dynamics 365 Commerce Functional Consultant Training Trainer Profile
19+ Years Experienced
Our Microsoft Dynamics 365 Commerce Functional Corporate & Certification Program trainers bring 13+ years of proven industry expertise, delivering practical insights aligned with real project environments.
Trained 3950+ Professionals
Our expert trainers have successfully trained 3350+ professionals through structured, real-time training programs designed for industry readiness and career growth.
Certified Experts & Real-Time Project Learning
Build strong practical skills through live project-based training sessions led by certified industry experts with real-world experience.
Hands-on Learning Approach
Gain practical exposure through real-time scenarios, industry case studies, and hands-on assignments that simulate actual project challenges.
Certification Training Guidance
Receive expert support to prepare effectively, practice strategically, and confidently achieve globally recognized certification success.
Customized Training Delivery
Flexible training approach tailored to individual learning goals, skill levels, and evolving industry requirements for maximum effectiveness.
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