MB-200: Microsoft Dynamics 365 Customer Engagement Core Associate Training

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Instructor-Led Training Parameters

Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

Instructor-led Training Live Online Classes

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MB-200: Microsoft Dynamics 365 Customer Engagement Core Associate Training Course Overview

We offer MB-200: Microsoft Dynamics 365 Customer Engagement Core Associate training course to enable the professionals in implementing the solutions using out of the box capabilities, codeless extensibility, application and service integrations. However, a Dynamics 365 Customer Engagement Functional Consultant performs discovery, captures requirements, engages subject matter experts and stakeholders, translates requirements, and configures the solution and applications.

Multisoft Systems is instrumental in providing corporate training courses to the working as well as non-working professionals. We have a team of experienced trainers which is driven by an honest desire to push the professional and financial growth of millions of IT professionals. We charge the minimum and provide up-to-the-dated course contents.

Upon the completion of this course, the candidates will be able to:

MB-200T01: Dynamics 365: Power Platform Fundamentals

  • Effectively model data
  • Identify platform components
  • Build a basic model driven application on the Power Platform
  • Build a basic canvas application on the Power Platform
  • Understand administrator options
  • Manage user’s access to data and functionality using security

MB-200T02: Dynamics 365: Power Platform Automation

  • Create and use business rules
  • Create and use workflows
  • Identify automation options available in the Power Platform
  • Identify when to use what automation
  • Create and use Microsoft Flows
  • Create and use business process flows

MB-200T03: Dynamics 365: Power Platform Integrations

  • Configure and use Outlook integration
  • Configure and use additional Office integrations
  • Identify key integration scenarios
  • Configure and use integrated email
  • Import and export data

MB-200T04: Dynamics 365: Power Platform Test and Deploy

  • Configure managed and unmanaged solutions
  • Update and patch solutions
  • Distribute solutions
  • Enable and update first-party applications
  • Install third-party applications
Target Audience:
  • Developer
  • Business Analyst
  • Business User
  • Administrator
  • AI Engineer
  • Data Engineer
  • Data Scientist
  • Solution Architect
  • Functional Consultant
Prerequisites
  • A professional who has basic knowledge in business applications is eligible for this course. Pursue this course if you have a desire to customize and implement the modules in your business.

MB-200: Microsoft Dynamics 365 Customer Engagement Core Associate Training Course Content

Module 1: MB-200T01: Dynamics 365: Power Platform Fundamentals

  • Platform Overview
  • Data Modeling
  • Model Driven Apps
  • Canvas Apps
  • Security

Module 2: MB-200T02: Dynamics 365: Power Platform Automation

  • Platform Automation Overview
  • Business Rules
  • Workflows
  • Business Process Flows

Module 3: MB-200T03: Dynamics 365: Power Platform Integrations

  • Introduction to Integrations
  • Integration with Office
  • Managing Data

Module 4: MB-200T04: Dynamics 365: Power Platform Test and Deploy

  • Manage Instances and Applications
  • Manage Solutions
  • Additional Deployment Considerations
  • Documentation and Testing

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Free Microsoft Dynamics 365 Customer Training Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

  • User-friendly interface for easy navigation
  • Secure login and authentication measures to protect data
  • Automated scoring and grading to save time
  • Time limits and countdown timers to manage duration.
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Microsoft Dynamics 365 Customer Corporate Training

Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.


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  • Globally recognized certificate
  • Course ID & Course Name
  • Certificate with Date of Issuance
  • Name and Digital Signature of the Awardee
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