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- The ITIL exam is held with 40 questions and the time limit to attempt these questions is 60 minutes. An ITIL aspirant needs to attempt at least 26 questions (score 65 percent) to earn the certification.
- To get ITIL certified, you are supposed to earn ITIL® 4 Foundation Certification Training.
- ITIL helps the organizations with reduced cost through improved utilization of the resources, better risk management, and a more stable service environment for supporting the ongoing changes.
The ITIL exam is held with 40 questions and the time limit to attempt these questions is 60 minutes. It tests the candidate for his/her knowledge and awareness of the Information technology Infrastructure Library. An aspirant has to attempt at least 26 questions (score 65 percent) to earn the ITIL Foundation Certification. To pass, you need to score 65% plus marks and earn 2 ITIL credits. ITIL stands for Information technology Infrastructure Library. It has dramatically emerged as the leading framework in IT Service Management (ITSM). Introduced and marketed by AXELOS, it has been serving IT companies for the last 3 decades. This management system helps the IT companies by giving better visibility of the IT assets, reduced cost through improved utilization of the resources, better risk management, and a more stable service environment for supporting the ongoing changes.
ITIL Certification Exam Highlights
Total Number of Questions: 40 multiple choice questions
Total marks required to pass this exam: 26/40
Exam Duration: 60 min
Work on your time management
Working on ITIL practice tests will prepare you with the techniques you to attempt all the questions within the given time period. If you have done with the practice tests, you will do good time management and easily tackle difficult questions.
Memorize the Keywords
To pass the test, you need to get the keywords right. The keywords are service design, service strategy, service transition, service level agreements, and operational level agreements.
Think and focus on ITIL only
If you are planning to take up the ITIL 4 Foundation training, you are requested to think only of ITIL processes and best practices. It will help you to focus on the requirements. Taking your own test after completing the exam is another useful thing in this regard.
Go through the questionnaire.
Go through the question paper thoroughly and try to understand the questions. If necessary, take time to understand the difficult questions.
Get the ITIL 4 Foundation manual from Axelos website
The exam manual is considered as another key to get ITIL certified. You can get it online by visiting the official website of Axelos. You can also get the ITIL Process Manual: Key Processes and Their Application (Best Practice Library) from Amazon’s website.
ITIL 4 is a start-to-finish IT services model
The latest version of ITIL is ITIL 4. It is a start-to-finish IT services model that was developed to support organizations through digital transformation. This Infrastructure Library helps the companies to fulfill a bigger vision in overall business strategy by following the concepts defined by AXELOS. It is also designed to give the business the capacity to optimize workflows and compatibility with third-party project management systems. However, the ITIL-certified professionals follow the processes, procedures, tasks, and checklists associated with this management system.
Multisoft Systems is an AXELOS-certified training company.
Multisoft Systems training team is profoundly working on preparing the professionals in accordance with continuously changing industry demands. Carrying in-depth domain knowledge, these trainers upgrade our offered course contents to cope with time-to-time changes in the technology world. Being an official training partner of PMI®, AXELOS, Microsoft®, and IIBA, we provide the entire range of courses for these domains.