OpenText Process Automation AppWorks Training

Instructor-Led Training Parameters

Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

OpenText Process Automation AppWorks Training Course Overview

Accelerate digital transformation with OpenText Process Automation AppWorks training by Multisoft Systems. Build scalable low-code applications, automate workflows, manage cases, and integrate enterprise systems. Gain practical skills through hands-on labs, expert guidance, and project-based learning designed for real business automation challenges, covering BPM, security, deployment, governance, analytics, and career-focused certification preparation for modern enterprise teams.

OpenText Process Automation (AppWorks) training by Multisoft Systems is designed to help professionals build, automate, and manage enterprise-grade business applications using a powerful low-code platform. This course focuses on enabling organizations to streamline workflows, improve operational efficiency, and deliver faster digital solutions with minimal coding effort. The training provides a strong foundation in AppWorks architecture, process modeling, and application design. Learners gain hands-on experience in building end-to-end workflows, configuring case management solutions, and integrating AppWorks with external enterprise systems. Key topics include business process management (BPM), user interface design, content integration, security configuration, and deployment best practices. Through real-world scenarios and practical labs, participants learn how to design scalable automation solutions that align with business requirements. The course also covers governance, performance optimization, and lifecycle management to ensure applications remain secure and maintainable in production environments.

This training is ideal for business analysts, developers, solution architects, and IT professionals involved in digital transformation initiatives. By the end of the program, learners are equipped to confidently implement OpenText AppWorks solutions that enhance productivity, reduce manual effort, and support intelligent process automation across the enterprise.

Instructor-led Training Live Online Classes

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OpenText Process Automation AppWorks Training Course curriculum

Curriculum Designed by Experts

Accelerate digital transformation with OpenText Process Automation AppWorks training by Multisoft Systems. Build scalable low-code applications, automate workflows, manage cases, and integrate enterprise systems. Gain practical skills through hands-on labs, expert guidance, and project-based learning designed for real business automation challenges, covering BPM, security, deployment, governance, analytics, and career-focused certification preparation for modern enterprise teams.

OpenText Process Automation (AppWorks) training by Multisoft Systems is designed to help professionals build, automate, and manage enterprise-grade business applications using a powerful low-code platform. This course focuses on enabling organizations to streamline workflows, improve operational efficiency, and deliver faster digital solutions with minimal coding effort. The training provides a strong foundation in AppWorks architecture, process modeling, and application design. Learners gain hands-on experience in building end-to-end workflows, configuring case management solutions, and integrating AppWorks with external enterprise systems. Key topics include business process management (BPM), user interface design, content integration, security configuration, and deployment best practices. Through real-world scenarios and practical labs, participants learn how to design scalable automation solutions that align with business requirements. The course also covers governance, performance optimization, and lifecycle management to ensure applications remain secure and maintainable in production environments.

This training is ideal for business analysts, developers, solution architects, and IT professionals involved in digital transformation initiatives. By the end of the program, learners are equipped to confidently implement OpenText AppWorks solutions that enhance productivity, reduce manual effort, and support intelligent process automation across the enterprise.

  • Understand the core architecture and components of OpenText Process Automation (AppWorks)
  • Learn to design and model business processes using BPM concepts and best practices
  • Build low-code enterprise applications using AppWorks design tools and frameworks
  • Implement case management solutions for structured and unstructured business processes
  • Configure user interfaces, forms, and dashboards for improved user experience
  • Integrate AppWorks with external systems, databases, and enterprise applications
  • Apply security, roles, and access control to ensure compliance and data protection
  • Manage application deployment, versioning, and lifecycle effectively
  • Optimize performance and ensure scalability of automation solutions
  • Gain hands-on experience through real-world use cases and practical labs
  • Enable digital transformation by automating workflows and reducing manual effort

Course Prerequisite

  • Basic understanding of business processes and workflows
  • Familiarity with enterprise applications or BPM concepts is recommended
  • Fundamental knowledge of IT systems and application architecture

Course Target Audience

  • Business Analysts
  • Process Analysts
  • BPM Professionals
  • Application Developers
  • Low-Code / No-Code Developers
  • Solution Architects
  • Enterprise Architects
  • IT Professionals
  • Digital Transformation Consultants
  • System Integrators
  • Project Managers involved in automation initiatives
  • Professionals working with OpenText platforms or enterprise workflow solutions

Course Content

  • Introduction to the AppWorks low-code platform and key components
  • Overview of process automation, dynamic case management
  • Terminology: entities, activities, lifecycles, workflows, rules
  • How analysts contribute to solution design and requirements gathering?

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  • Learn the basics of Business Process Model and Notation (BPMN)
  • Model business workflows using the visual modeler
  • Understand events, tasks, gateways, loops and subprocesses
  • Use swimlanes to map roles and responsibilities
  • Review how process modeling drives system behaviour 

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  • Techniques for eliciting business process requirements
  • Mapping business rules and exceptions
  • Identifying actors (users/roles) and work items
  • Process mapping, As-Is vs To-Be analysis
  • Documentation standards (user stories, process flows, acceptance criteria) 

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  • Distinguish between standard workflows versus cases with flexible paths
  • Define case types and stages
  • Set conditions for transitions and escalations
  • Handle exceptions and dynamic work routing 

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  • Understanding data modeling and entity relationships
  • Identifying key business objects and attributes
  • Configuring simple forms & list views
  • Linking data to workflow steps
  • Understanding how data impacts process decisions 

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  • Defining business rules vs hardcoded logic
  • Configuring rule conditions and outputs
  • Using rule sets to control process flow and validations
  • Testing rule outcomes with sample data 

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  • Process simulation basics
  • Testing scenarios and edge cases
  • Reviewing outcomes with stakeholders
  • Updating process models based on feedback 

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  • Setting up dashboards and views for process KPIs
  • Running reports on throughput, bottlenecks, exceptions
  • Integrating with analytics tools to support continuous improvement 

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  • Role-based access control concepts
  • How to map business roles to platform roles?
  • How security impacts work routing and visibility?

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  • Best practices for solution documentation
  • Creating process design docs
  • Handoff to developers and administrators
  • Versioning and change management

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OpenText Process Automation AppWorks Training (MCQ) Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

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OpenText Process Automation AppWorks Corporate Training

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OpenText Process Automation AppWorks Training FAQ's

OpenText Process Automation (AppWorks) is a low-code platform used to build, automate, and manage enterprise business processes, case management applications, and digital workflows.

This training is ideal for business analysts, developers, solution architects, BPM professionals, and IT teams involved in workflow automation and digital transformation projects.

No advanced coding skills are required. Basic IT or process knowledge is sufficient, as AppWorks is a low-code platform designed for rapid application development.

You will learn process modeling, application design, case management, system integration, security configuration, deployment, and performance optimization using AppWorks.

To contact Multisoft Systems you can mail us on info@multisoftsystems.com or can call for course enquiry on this number +91 9810306956

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