SAP Hybris Cloud for Service Training

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Instructor-Led Training Parameters

Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

SAP Hybris Cloud for Service Training Course Overview

SAP Cloud for Service Training aims to impart training on the configuration of service processes. The training includes topics such as business process configuration, warranty management, registered products, service levels and more. Moreover, the SAP Hybris Cloud for Service Course provides intelligence on the SAP Hybris Cloud for Customer Work Ticket integration with ERP and gain hands-on experience under the supervision of the qualified trainers, which will help them in dealing with real time industry issues related to the subject matter.

After completing the SAP Hybris Cloud for Service Certification Training, the candidates would be able to:

  • Understanding the SAP Hybris Cloud for Service reporting capabilities
  • Explaining the different communication channels that are supported in the SAP Hybris Cloud for Service
  • Explaining the role of Resource Scheduler & Time Recording in Tickets
  • Understand the integration scenarios available with SAP Hybris Cloud for Service
  • Understand how to configure as well as explain Visit planning in tickets
  • Develop the understand on Case Management in SAP Hybris Cloud for Service
  • Earn setting up and configuring the solution to manage SAP Hybris Cloud for Service business processes
  • Explaining the different communication channels that are supported in the SAP Hybris Cloud for Service
Target Audience
  • Application Consultants
  • Program/Project Managers
  • System Administrators
  • Key Users
Prerequisites

The prerequisites for this training:

  • CRM/Service domain knowledge
  • C4C10 course or equivalent

Instructor-led Training Live Online Classes

Suitable batches for you

May, 2024 Weekdays Mon-Fri Enquire Now
Weekend Sat-Sun Enquire Now
Jun, 2024 Weekdays Mon-Fri Enquire Now
Weekend Sat-Sun Enquire Now

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SAP Hybris Cloud for Service Training Course Content

  • Introduction to SAP Hybris Cloud for Service
  • Communication Channels
  • Service Levels, Categories & Work Distribution
  • Knowledge Base
  • Registered Products & Installed base
  • Warranty Management
  • Maintenance Plan
  • Resource Scheduling and Time Recording
  • Contracts
  • Templates & Reporting
  • Visit Scheduler
  • Case Management
  • ERP Integration
  • SAP Hybris Cloud for Service – Hybris Commerce Integration

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SAP Hybris Cloud for Service Training (MCQ) Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

  • User-friendly interface for easy navigation
  • Secure login and authentication measures to protect data
  • Automated scoring and grading to save time
  • Time limits and countdown timers to manage duration.
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SAP Hybris Cloud for Service Corporate Training

Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.


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Customized Training

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360º Learning Solution

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Learning Assessment

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Certification Training Achievements: Recognizing Professional Expertise

Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :

  • Globally recognized certificate
  • Course ID & Course Name
  • Certificate with Date of Issuance
  • Name and Digital Signature of the Awardee
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