Join SAP Service and Asset Manager (SSAM) training by Multisoft Systems and empower technicians with a modern mobile maintenance solution. Get hands-on with work orders, confirmations, notifications, equipment and functional locations, offline capability, time and material capture, attachments, and seamless SAP S/4HANA integration - improving productivity, compliance, and service quality on-site.
SAP Service and Asset Manager (SSAM) training by Multisoft Systems is designed to help maintenance and field service teams execute work efficiently using a powerful mobile experience integrated with SAP S/4HANA. SSAM enables technicians to access assigned work orders, view equipment and functional location details, check task lists and safety notes, and capture all execution data directly from the job site. The training covers end-to-end mobile maintenance processes - from reviewing notifications and prioritizing tasks to recording confirmations, time, parts consumption, and completing technical findings with attachments such as photos and documents. Participants learn how SSAM supports offline operations, ensuring continuity in low-connectivity environments while maintaining accurate synchronization once connectivity is restored. The program also explains how standardized workflows improve compliance, speed up turnaround time, and reduce paperwork by digitizing inspections, repairs, and service activities. In addition, learners gain practical understanding of role-based access, mobile UI navigation, and best practices for real-world deployment scenarios.
By the end of this training, teams can confidently use SSAM to improve asset reliability, reduce downtime, and enhance service delivery through faster reporting, better visibility, and real-time updates across maintenance operations.