Business Etiquette Training

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Instructor-Led Training Parameters

Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

Instructor-led Training Live Online Classes

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Business Etiquette Training Course Overview

Multisoft Systems presents a comprehensive Business Etiquette course designed to equip professionals with the essential skills needed for successful interactions in the corporate world. In today's globalized business environment, understanding and practicing proper business etiquette is crucial for building strong relationships and making a positive impression.

This course covers a wide range of topics, including communication skills, networking techniques, dining etiquette, and cross-cultural interactions. Participants will learn how to create a positive first impression, communicate effectively both verbally and non-verbally, and build and maintain professional relationships. The course also covers essential skills for navigating business meetings, social events, and dining situations with confidence and poise.

Interactive exercises and real-world examples are provided throughout the course to ensure participants can apply the knowledge gained in practical situations. By the end of the course, participants will have mastered the art of business etiquette, enabling them to interact confidently and professionally in any business situation. Participants will receive a course completion certificate from Multisoft Systems upon successful completion of the training.

Business Etiquette Course Objective
  • Handle initial contact and business introductions professionally and confidently.
  • Create and maintain an impression of credibility, power and efficiency during business meetings.
  • Follow proper telephone etiquette and create a great first impression on callers with an upbeat energetic and cheerful tone.
  • Gain practical tips on handling the most important issues related to professional workplace attire.
  • Follow key guidelines of proper written communication etiquette.
  • Display proper attention to etiquette, protocol and manners of formal business dining.
Business Etiquette Online Training
  • Recorded Videos After Training
  • Digital Learning Material
  • Course Completion Certificate
  • 24x7 After Training Support
Target Audience
  • Professionals
  • Job Seekers
  • Recent Graduates
  • Managers and Supervisors
  • Entrepreneurs
  • Sales and Customer Service Representatives
  • International Business Professionals
Business Etiquette Course Prerequisites
  • Professional Experience: Some professional experience in a corporate or business environment can be beneficial, as it will provide context and make the course content more relatable. However, this is not mandatory, and the course is suitable for recent graduates and job seekers as well.
  • Willingness to Learn and Improve: A positive attitude and a willingness to learn and improve one's skills are essential for getting the most out of this course.
Business Etiquette Course Certification
  • Multisoft Systems provides a globally recognized training certificate after successful completion of Business Etiquette certification course.

Business Etiquette Training Course Content

Module 1: Getting Started

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Module 2: Understanding Etiquette

  • Etiquette Defined
  • The Importance of Business Etiquette

Module 3: Networking for Success

  • Creating an Effective Introduction
  • Making a Great First Impression
  • Minimizing Nervousness
  • Using Business Cards Effectively
  • Remembering Names

Module 4: The Meet and Greet

  • The Three-Step Process
  • The Four Levels of Conversation

Module 5: The Dining in Style

  • Understanding Your Place Setting
  • Using Your Napkin
  • Eating Your Meal
  • Sticky Situations and Possible Solutions

Module 6: Eating Out

  • Ordering in a Restaurant
  • About Alcoholic Beverages
  • Paying the Bill
  • Tipping

Module 7: Business Email Etiquette

  • Addressing Your Message
  • Grammar and Acronyms
  • Top 5 Technology Tips

Module 8: Telephone Etiquette

  • Developing an Appropriate Greeting
  • Dealing with Voicemail
  • Cell phone Do's and Don'ts

Module 9: The Written Letter

  • Thank You Notes
  • Formal Letters
  • Informal Letters

Module 10: Dressing for Success

  • The Meaning of Colors
  • Interpreting Common Dress Codes
  • Deciding What to Wear

Module 11: International Etiquette

  • General Rules
  • Important Points
  • Preparation Tips

Module 12: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations


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Free Business Etiquette Training Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

  • User-friendly interface for easy navigation
  • Secure login and authentication measures to protect data
  • Automated scoring and grading to save time
  • Time limits and countdown timers to manage duration.
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Business Etiquette Corporate Training

Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.

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Customized Training

Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements


Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements

360º Learning Solution

Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements

Learning Assessment

Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements

Certification Training Achievements: Recognizing Professional Expertise

Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :

  • Globally recognized certificate
  • Course ID & Course Name
  • Certificate with Date of Issuance
  • Name and Digital Signature of the Awardee
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Business Etiquette Training FAQ's

Those who want to make an impact in their business understand that business etiquette merges the gap between good and the best. Learning how to handle the delicate moments of a business meeting and keeping the right attitude will help you build a reputation and go a long way in the industry.

Multisoft’s etiquette training focuses on a bunch of objectives. This includes networking effectively, dressing for the occasion, comfortably dining in a business setting, being confident about your communication skills, and more.

From your customized business etiquette training outlet to personalized eLearning training and handouts with practice material, we have everything you need to learn the crucial business etiquette.

Yes, business etiquette training is essential to help you understand your work environment and avoid awkward situations. You will know how to handle delicate situations with business etiquette training.

Yes, at Multisoft Systems, we believe in providing customized business etiquette training courses. We have world-class trainers with experience in several industrial sectors.

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