ServiceNow IT Asset Management (IAM) Training

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Instructor-Led Training Parameters

Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

Instructor-led Training Live Online Classes

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ServiceNow IT Asset Management (IAM) Training Course Overview

Multisoft Systems offers a ServiceNow IT Asset Management course for candidates who are looking forward to being the master in setup, configuration, and use of applications of ServiceNow Asset Management. Multisoft Systems has global subject matter experts who can guide candidates to also learn the techniques and best practices for creating and managing hardware assets and consumables throughout their lifecycle. Candidates will get one-on-one and corporate training so that they can earn globally recognized training certificate.

The life cycles of IT assets are automated through asset management using user-friendly procedures. Make wise judgments on the vendor, refresh, and asset capacity. It records the financial, legal, and inventory details of hardware, tools, and non-IT assets for the course of their lives. In the IT environment, IT asset management (ITAM) and IT inventory management provides decision support and lifecycle management for a variety of business functions and assets (like hardware and software). In order to advance IT portfolio infrastructure, an organization needs ITAM that provides complete, accurate data when it comes to saving resources and minimizing risks. Many organizations don't realize the importance of effective IT asset management until it's too late -- after a failure in compliance audits or a service outage. A pragmatic approach that considers procurement, deployment, maintenance, and retirement is often difficult to plan, implement, and execute because businesses lack the resources. Once candidates register for the ServiceNow IT Asset Management course, they will have the wonderful opportunity to one-on-one and corporate training from global subject matter experts. Candidates will benefit from extras like recorded training session videos, lifetime e-learning access, and post-training support in this instructor-led course. Once candidates complete the ServiceNow IT Asset Management course successfully they’ll earn the globally recognized training certificate.

ServiceNow IT Asset Management (IAM) Course Objective
  • Regulating the acquisition and utilization of equipment and supplies
  • For hardware assets, manage costs and assets.
  • Managing and maximizing the hardware asset life cycle from planning to disposal
  • Ensuring compliance with relevant norms and laws
  • Improving end users' access to IT resources
  • Making rules and regulations for asset management
ServiceNow IT Asset Management (IAM) Online Training
  • Recorded Videos After Training
  • Digital Learning Material
  • Course Completion Certificate
  • 24x7 After Training Support
Target Audience
  • ServiceNow Implementer
  • ServiceNow System Administrator
  • IT Asset Managers
  • Asset Administrators
ServiceNow IT Asset Management (IAM) Course Prerequisites
  • Candidates should have basic familiarity with navigation within ServiceNow ServiceNow Foundation course
ServiceNow IT Asset Management (IAM) Course Certification
  • Multisoft Systems provides a training certification after successful completion of ServiceNow IT Asset Management Certification Training Course.

ServiceNow IT Asset Management (IAM) Training Course Content

Module 1 Explore

  • Software asset management overview
  • Request software asset management
  • Domain separation and SAM

Module 2 Set Up

  • Set up SAM
  • Record product details
  • Record software rights and user allocations
  • Discovery models and software installations
  • Software asset management content service

Module 3 Administer

  • SAM administration
  • SAM properties
  • Add a software pattern normalization rule
  • Add a reclamation rule

Module 4 Use

  • Get start with SAM
  • Software asset analytics dashboard
  • Software license usage
  • Software reconciliation for compliance
  • Software installation optimization and removal

Module 5 Migrate

  • SAM migration


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Free ServiceNow IAM Training Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

  • User-friendly interface for easy navigation
  • Secure login and authentication measures to protect data
  • Automated scoring and grading to save time
  • Time limits and countdown timers to manage duration.
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ServiceNow IAM Corporate Training

Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.

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Customized Training

Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements


Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements

360º Learning Solution

Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements

Learning Assessment

Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements

Certification Training Achievements: Recognizing Professional Expertise

Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :

  • Globally recognized certificate
  • Course ID & Course Name
  • Certificate with Date of Issuance
  • Name and Digital Signature of the Awardee
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ServiceNow IT Asset Management (IAM) Training FAQ's

The lifespan of your IT assets is automated via ServiceNow® Asset Management. It keeps track of the financial, legal, and inventory information for hardware and tools throughout their lifecycles, as well as for non-IT assets. Workflows are used to process asset requests so that authorizations can be granted, refunds can be issued, and services can be provided.

The following list of three different forms of IT asset management is basic:

  1. Software: Due to the compliance regulations, licensing, shadow IT, and IoT that are involved, this sort of ITAM is a little more complicated than the others. Software assets need to be constantly examined and monitored, and they need to be flexible enough to adapt to changing market conditions, requirements, and demands.
  2. Cloud: Software as a service (SaaS), infrastructure as a service (IaaS), and platform as a service (PaaS) costs and utilization for cloud resources are tracked by ITAM (PaaS). Each of these is seen as an asset to be managed within ITAM for cost and compliance.
  3. Hardware: The physical hardware used by a company also contributes to its IT ecosystem. These tangible assets consist of computers, printers, copiers, laptops, mobile devices, servers, and any other gear utilized by the business for data management.

Although both software asset management and hardware asset management are included in ITAM, they have separate conceptual foundations. The management of physical assets, such as servers, laptops, PCs, mobile devices, printers, etc., is at the center of hardware management. Software assets include things like cloud services, software licenses, and software that has been downloaded directly to a computer.

  • Reduction of risks – It limits risks by enforcing asset policies and regulatory standards.
  • Cost reduction of Asset - To conserve resources, lower asset expenses, and streamline asset lifecycle processes.
  • Understanding and monitoring your assets - By maximizing asset lifecycle investments, you may enhance IT services and make wise decisions.

The process of making sure an organization's assets are tracked, installed, maintained, improved, and disposed of as needed is known as IT asset management (ITAM). Simply said, it involves ensuring that your organization's important assets—both material and immaterial—are monitored and utilized.

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