macOS Support Essentials 10.13 Training

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Apple courses and training programs keep you at the forefront of technology. An Apple certification has the potential to enhance your professional value and offer you a rewarding career path ahead. The macOS Support Essentials 10.13 training course is a trending Apple course. This course describes the best ways to support macOS High Sierra users. This course has been designed in such a manner so as to impart the essential knowledge and skills to the learners to manage and troubleshoot this version of the macOS effectively. It is also a highly sought-after course for the Apple certification exam preparation.

Upon the completion of this course, the candidates will learn:

  • How to effectively use macOS Sierra tools and resources to troubleshoot macOS High Sierra
  • macOS High Sierra features and functionality, including how to find more information
  • Everything that is essential to learn for Apple Certified Support Professional (ACSP) 10.13 certification
Target Audience
  • Computer lab administrators
  • People who provide technical support to Mac users
Prerequisites
  • Familiarity with macOS
  • Basic computer navigation skills

Installation and Configuration

  • Update, Upgrade, and Reinstall macOS High Sierra
  • Set Up and Configure macOS
  • Use the Command-Line Interface
  • Use macOS Recovery

User Accounts

  • Manage User Accounts
  • Manage User Home Folders
  • Manage macOS Security
  • Manage Password Changes with Keychain Access

File Systems and Storage

  • Manage File Systems and Storage
  • Manage Encryption with FileVault
  • Manage Permissions and Sharing

Data Management

  • Use Hidden Items, Shortcuts, and File Archives
  • Manage System Resources
  • Use Metadata and Spotlight
  • Manage Time Machine

Apps and Processes

  • Install Apps
  • Manage Documents
  • Manage and Troubleshoot Apps

Network Configuration

  • Manage Basic Network Settings
  • Manage Advanced Network Settings
  • Troubleshoot Network Issues

Network Services

  • Manage Network Services
  • Manage Host Sharing and the Personal Firewall

System Management

  • Troubleshoot Peripherals
  • Manage Printers and Scanners
  • Troubleshoot Startup and System Issues

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