Introduction to Business Analysis Training

  • Overview
  • Course Content
  • Drop us a Query

Designed by Multisoft Systems, Introduction to Business Analysis, is a professional-level course endorsed by the International Institute of Business Analysis (IIBA®). This course is based upon the BABOK® (Business Analysis Book of Knowledge®), introducing the different knowledge areas of business analysis.

Introduction to Business Analysis training provides an overview of the business analysis domain and focuses on the role of a Business Analyst (BA). The Business Analysis course helps the participants to identify the change required for the success of any project and henceforth the organization. How to find out the impact of the change, preparing requirement plan, implementing and monitoring the execution throughout the project all is explained during the learning sessions by a professional with rich industry experience.

Attending this training, the participants will earn 5 Continuing Development Units (CDUs).

With this comprehensive training, you’ll learn the following:

  • Need, function, and features of Business Analysis
  • Roles and responsibilities of a Business Analyst
  • Identify different types of requirements including business requirement, stakeholder requirement, transition requirements and more
  • Skill set required for a BA including analytical thinking, business knowledge, communication skills, and computer/software knowledge
  • Different knowledge areas as per BABOK® guide
Target audience

The course is suitable for the following candidates:

  • who are embarking a career in Business Analyst
  • who are new to the domain of Business Analysis
  • who are assigned a role in a project based where Business Analyst skills are required

There are no formal prerequisites for this training, however candidates with an interest in the business analysis domain are recommended for this course.


  • Introduction by the trainer
  • Introduction by the participants
  • Agenda

Introduction to Business Analysis

  • What is Business Analysis?
  • Why we need Business Analysis?

Business Analysts (BA)

  • BA Roles and Responsibilities
  • Key Concepts
    • Domain
    • Solution
    • Requirement
    • Types of Requirements
  • Business Requirements
  • Stakeholder Requirements
  • Solution Requirements (Functional and Non-Functional Requirements)
  • Transition Requirements
  • Skill Sets required for BA
    • Analytical Thinking and Problem Solving
  • Creative Thinking
  • Decision Making
  • Learning
  • Problem Solving
  • Systems Thinking
    • Behavioral Characteristics
  • Ethics
  • Personal Organization
  • Trustworthiness
    • Business Knowledge
  • Business Principles and Practices
  • Industry Knowledge
  • Organization Knowledge
  • Solution Knowledge
    • Communication Skills
  • Oral Communication
  • Teaching
  • Written Communication
    • Interaction Skills
  • Facilitation and Negotiation
  • Leadership and Influencing
  • Teamwork
    • Software Application
  • General Purpose Applications
  • Specialized Applications

Business Analysis Knowledge Areas

  • Business Analysis Planning and Monitoring
  • Elicitation
  • Requirement Management and Communication
  • Enterprise Analysis
  • Requirement Analysis
  • Solution Assessment and Validation

Quiz on Introduction to Business Analysis

A Few Things You'll Love!

What Attendees are Saying


+91 9810306956

Available 24x7


Hi there 👋

How can I help you?
Chat with Us