Certified Software Asset Manager (CSAM) Training

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Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

Certified Software Asset Manager (CSAM) Training Course Overview

Supercharge your career with Multisoft Systems' Certified Software Asset Manager (CSAM) Course. Gain the knowledge and skills to effectively manage software assets and optimize their usage. Become a certified professional in software asset management and elevate your expertise. Enroll today for expert-led virtual training and take your career to new heights!The Certified Software Asset Manager (CSAM) course offered by Multisoft Systems is a comprehensive program designed to equip professionals with the knowledge and skills required for effective software asset management. This course provides a detailed overview of software asset management best practices, including license management, compliance, and vendor management.

The course begins with an introduction to software asset management (SAM) and its importance in managing software licenses and optimizing IT investments. Participants will learn about the key components of SAM frameworks and industry standards. Throughout the course, participants will delve into various aspects of software asset management, including software license compliance, contract management, software deployment, and usage tracking. They will gain an understanding of the tools and techniques used for SAM, such as inventory management, license optimization, and software discovery.

The training covers strategies for vendor management, including negotiation techniques, contract terms, and maintaining healthy relationships with software vendors. Participants will also learn about the legal and regulatory aspects of software asset management, ensuring compliance with software licensing agreements and avoiding risks associated with unauthorized software usage. The CSAM course is delivered by experienced instructors who provide guidance and support throughout the training. Participants will have the opportunity to engage in discussions, ask questions, and learn from real-world case studies.

Certified Software Asset Manager (CSAM) Course Objective
  • Gain a comprehensive understanding of software asset management (SAM) principles, concepts, and best practices.
  • Learn the importance of software license management and how to optimize software assets within an organization.
  • Understand the legal and regulatory aspects of software asset management to ensure compliance with licensing agreements and avoid risks.
  • Acquire knowledge of various SAM frameworks and industry standards, such as ISO 19770-1, to establish effective SAM processes.
  • Develop skills in software inventory management, license optimization, and software usage tracking.
  • Learn strategies for effective vendor management, including negotiation techniques, contract management, and maintaining vendor relationships.
  • Understand the different types of software licenses and their implications on SAM practices.
     
Certified Software Asset Manager (CSAM) Online Training
  • Recorded Videos After Training
  • Digital Learning Material
  • Course Completion Certificate
  • 24x7 After Training Support
Target Audience
  • IT Asset Managers
  • Software Asset Managers
  • IT Managers
  • Compliance Managers
  • IT Procurement Managers
  • SAM Consultants
  • IT Governance Professionals
  • Licensing Specialists
  • IT Auditors
Certified Software Asset Manager (CSAM) Course Prerequisites
  • Basic understanding of IT asset management principles and concepts.
  • Familiarity with software licensing models and terms.
  • Knowledge of software procurement and contract management processes.
  • Understanding of IT governance and compliance frameworks.
  • Experience with software inventory management tools and practices.
  • Familiarity with IT asset tracking and reporting.
  • Basic knowledge of legal and regulatory aspects related to software licensing and compliance.
  • Awareness of common software asset management challenges and industry trends.
Certified Software Asset Manager (CSAM) Course Certification
  • Multisoft Systems provides a globally recognized training certificate after successful completion of Certified Software Asset Manager (CSAM) Course.

Instructor-led Training Live Online Classes

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Certified Software Asset Manager (CSAM) Training Course Content

Module 01: IT Asset Management (ITAM) Profession Introduction 

  • International association of IT Asset Managers (IAITAM)
  • 12 Key Process Areas (KPAs) in Certified Mobile Asset Management
  • IT Asset Management as a Profession
  • Exercises: Communication Styles Assessment & KPAs Assessment

Module 02: Communication Styles Assessment & KPAs Assessment Discussion

Module 03: Advocating for your IT Asset Management Program 

  • Communication
  • Education
  • Policy Management

Module 04: Compliance Management 

  • Using Software to the Letter of the Law
  • You Don’t Own the Software; You Just Own the Right to Use it
  • You Are Being Monitored

Module 05: Creating a Compliance Management Approach 

  • How to prepare for a compliance event
  • What documents are needed for compliance?
  • Due diligence needed to build a compliance process
  • Quiz: Compliance Requirements for Software

Module 06: Proactive versus Reactive Software Asset Management (SAM) 

  • Adhoc and Chaotic SAM
  • Audit Letters
  • Responding to an Audit Letter
  • Preparing for the Dreaded Audit Letter

Module 07: Software License Management 

  • License Management Processes
  • License Document Management
  • License Types
  • Quiz: Being Proactive

Module 08: Automation 

  • Tools for SAM
  • Enable Predictability in Outcomes
  • Choosing the Right Tool
  • What Tools Can Do You

Module 09: The Software Acquisition Best Practices 

  • Starting with the Request
  • Standards versus Non-standards
  • More Acquisition Best Practice

Module 10: The Software Acquisition Process 

  • Benefits of SAM
  • Savings Opportunities
  • Analytical SAM
  • Exercise: How Does Software Get Into Your Organization?

Module 11: Exercise Review: How Does Software Get Into Your Organization?

Module 12: Why You Should Negotiate Your Software Purchases 

  • Creating Terms Favorable to your Organization
  • Setting the Legal Standard for Software
  • What to do if You Can’t Negotiate

Module 13: Lawyers, Agreements and Terms

  • Understanding License Agreements
  • Must have Terms and Conditions
  • Working with Lawyers

Module 14: Artifacts of IT Assets (AKA Documentation) 

  • Why are documents so important?
  • The Lifecycle of SAM Documents
  • Documentation as an IT Asset
  • Exercise: Where is Your Documentation?

Module 15: Exercise Discussion: Where is Your Documentation?

Module 16: Vendor Management 

  • Vendor Management Processes
  • Vendor Management Roles and Policies
  • Advantages to Managing Your Vendors

Module 17: Managing Vendors and Hardware Role in SAM 

  • Vendor Offerings and Removal
  • What You and the Hardware Asset Manager Have in Common
  • Collecting Feedback on Your Vendors

Module 18: Introduction to Project Management 

  • Why Use Project Management with SAM
  • Project Management Offices (PMO) and SAM
  • Project Planning Approaches
  • Quiz: Project Management
     

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Certified Software Asset Manager (CSAM) Training (MCQ) Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

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