Managing Office 365 Identities and Services Training

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Managing Office 365 Identities and Requirements training course explains how to deploy and operate the services offered by Office 365. This includes the management of identities, requirements, dependencies, and supporting the technologies. The participants will gain knowledge on the set up of Office 365 tenant and sustaining the users. How to troubleshoot Office 365 availability and its usage is also explained during the learning sessions. This course maps for the following two certification exams: 70-346 and 70-347.

  • By the end of the training, you will inculcate the following proficiencies:
  • Identify the challenges in deploying Office 365
  • Complete planning/preparing/migration/deployment process of Office 365
  • Manage users, groups, and license by using Office 365 console and Microsoft PowerShell
  • Handle administrative functions including configuration of passwords and enabling rights on the documents
  • Manage user-driven client deployments and IT deployments of Office 365 ProPlus
  • Ensure the correctiveness and full support of Office 365 services and its access from client side
  • Manage Anti-malware and Anti-spam Policies
  • Create/manage/configure email addresses for users, external contacts, resources, and groups
Target audience
  • IT Professionals
  • IT Managers
  • Network administrators
  • Consultants

The candidates must have the technical knowledge of the following:

  • Cloud-based service concepts
  • Active Directory Directory Service
  • TCP/IP network routing
  • Domain Name Services (DNS)
  • X.509 Certificates
  • Firewall ports

Working experience in the following is also the prerequisite for this training:

  • Windows PowerShell
  • Virtual machines
  • Remote Desktop

At the completion of course 20346B, to get the official Microsoft certification, you can attempt for the exam 70-346 and 70-347. On successfully clearing the exams, you can avail the credit of MCSA, Microsoft Certified Solutions Associate: Office 365 certification.

Course 20346B: Managing Office 365 Identities and Services

1. Preparing for Office 365

  • Introduction to Office 365
  • Provisioning the Tenant Accounts
  • Planning a Pilot
  • Enabling Client Connectivity

2. Managing Users, Groups, and Licenses

  • Manage Users and Licenses by Using the Administration Center
  • Manage Security and Distribution Groups
  • Manage Cloud Identities with Windows PowerShell

3. Administering Office 365

  • Manage Administrator Roles in Office 365
  • Configure Password Management
  • Administer Rights Management

4. Planning and Managing Clients

  • Plan for Office Clients
  • Manage User-driven Client Deployments
  • Manage IT Deployments of Office 365 ProPlus
  • Office Telemetry and Reporting

5. Planning DNS and Exchange Migration

  • Add and Configure Custom Domains
  • Recommend a Mailbox Migration Strategy

6. Planning Exchange Online and Configuring DNS Records

  • Plan for Exchange Online
  • Configure DNS Records for Services

7. Administering Exchange Online

  • Configure Personal Archive Policies
  • Manage Anti-malware and Anti-spam Policies
  • Configure Additional Email Addresses for Users
  • Create and Manage External Contacts, Resources, and Groups

8. Configuring SharePoint Online

  • Manage SharePoint Site Collections
  • Configure External User Sharing
  • Plan a Collaboration Solution

9. Configuring Lync Online

  • Plan for Lync Online
  • Configure Lync Online Settings

10. Implementing Directory Synchronization

  • Prepare On-premises Active Directory for DirSync
  • Set up DirSync
  • Manage Active Directory Users and Groups with DirSync In Place

11. Implementing Active Directory Federation Services

  • Planning for AD FS
  • Install and Manage AD FS Servers
  • Install and Manage AD FS Proxy Servers

12. Monitoring Office 365

  • Isolate Service Interruption
  • Monitor Service Health
  • Analyze Reports


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