BPMN for Business Users Training

Instructor-Led Training Parameters

Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

BPMN for Business Users Training Course Overview

Empower your business decision-making with BPMN for Business Users Training by Multisoft Systems. Gain practical skills in creating and interpreting BPMN diagrams to streamline workflows and boost process efficiency. Ideal for business users, managers, and analysts seeking to bridge communication gaps and drive performance improvement across organizational operations.

The BPMN for Business Users Training by Multisoft Systems is designed to help professionals understand and apply Business Process Model and Notation (BPMN) — the global standard for visualizing and improving business processes. This course equips participants with the ability to model workflows, analyze inefficiencies, and communicate processes clearly across technical and non-technical teams. Participants will learn how to interpret and create BPMN diagrams that represent real-world business operations, decision points, and data flows. The training focuses on simplifying complex processes, enabling business users to identify bottlenecks, align operations with organizational goals, and support digital transformation initiatives. Through practical exercises and guided case studies, learners gain hands-on experience in designing process models that are easy to understand, yet powerful in driving efficiency and collaboration. Whether you are a business analyst, process manager, or project lead, this training provides the essential skills to translate business logic into structured, actionable workflows.

By the end of the course, participants will be confident in using BPMN to visualize processes, improve coordination between business and IT teams, and support process-driven decision-making. Join Multisoft Systems to master BPMN and take your organization’s process management capabilities to the next level.

Instructor-led Training Live Online Classes

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BPMN for Business Users Training Course curriculum

Curriculum Designed by Experts

Empower your business decision-making with BPMN for Business Users Training by Multisoft Systems. Gain practical skills in creating and interpreting BPMN diagrams to streamline workflows and boost process efficiency. Ideal for business users, managers, and analysts seeking to bridge communication gaps and drive performance improvement across organizational operations.

The BPMN for Business Users Training by Multisoft Systems is designed to help professionals understand and apply Business Process Model and Notation (BPMN) — the global standard for visualizing and improving business processes. This course equips participants with the ability to model workflows, analyze inefficiencies, and communicate processes clearly across technical and non-technical teams. Participants will learn how to interpret and create BPMN diagrams that represent real-world business operations, decision points, and data flows. The training focuses on simplifying complex processes, enabling business users to identify bottlenecks, align operations with organizational goals, and support digital transformation initiatives. Through practical exercises and guided case studies, learners gain hands-on experience in designing process models that are easy to understand, yet powerful in driving efficiency and collaboration. Whether you are a business analyst, process manager, or project lead, this training provides the essential skills to translate business logic into structured, actionable workflows.

By the end of the course, participants will be confident in using BPMN to visualize processes, improve coordination between business and IT teams, and support process-driven decision-making. Join Multisoft Systems to master BPMN and take your organization’s process management capabilities to the next level.

  • Understand the fundamentals and purpose of Business Process Model and Notation (BPMN).
  • Learn to interpret and design BPMN diagrams for various business scenarios.
  • Gain skills to document, analyze, and optimize existing business processes.
  • Improve collaboration between business and technical teams through standardized process visualization.
  • Identify inefficiencies and implement workflow improvements using BPMN tools and techniques.
  • Apply BPMN best practices for process automation and digital transformation initiatives.
  • Enhance communication and transparency in business operations.
  • Develop the ability to model decision points, events, and data flows effectively.
  • Align process models with organizational goals for better decision-making.
  • Build confidence in using BPMN for real-world business process improvement projects.

Course Prerequisite

  • Basic understanding of business processes and workflows
  • Familiarity with organizational operations or process documentation
  • Fundamental knowledge of business analysis concepts

Course Target Audience

  • Business Analysts
  • Process Managers
  • Project Managers
  • Business Process Owners
  • Operations Managers
  • Quality Assurance Professionals
  • IT-Business Coordinators
  • Business Consultants
  • System Analysts
  • Process Improvement Specialists
  • Enterprise Architects
  • Digital Transformation Leads

Course Content

  • Why you should know BPMN?
  • BPMN Specification
  • Versions of BPMN
  • BPMN and Business Modeling
  • Basic questions a person working for BPMN

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  • Descriptive BPMN
  • Analytical BPMN

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  • Private Process
  • Public Process
  • Collaboration

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  • Start and End Events
  • Start and End Events used for descriptive modeling
  • Timer Intermediate Event in the flow of normal
  • Link Event (off-page connector)

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  • Tasks used in the modeling of the descriptive Sub-types

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  • XOR gate in the descriptive modeling
  • AND gate in the descriptive modeling
  • Uncontrolled flow

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  • Sequence flow
  • Flow of messages

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  • Association
  • Artifacts

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  • Participant
  • Lane

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  • The simplest sequence within the process
  • Creating a negative path
  • Diagram without actors and with actors
  • Looping within a process
  • Communication between processes
  • Indicating unconditional waiting
  • Synchronization of independent paths in a process
  • Synchronization between independent processes
  • Description of the situation “at least one condition is true”
  • Analysis of process scenarios
  • Interruption of the process

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BPMN for Business Users Training (MCQ) Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

  • User-friendly interface for easy navigation
  • Secure login and authentication measures to protect data
  • Automated scoring and grading to save time
  • Time limits and countdown timers to manage duration.
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BPMN for Business Users Corporate Training

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Certification Training Achievements: Recognizing Professional Expertise

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  • Course ID & Course Name
  • Certificate with Date of Issuance
  • Name and Digital Signature of the Awardee
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BPMN for Business Users Training FAQ's

BPMN (Business Process Model and Notation) is a standardized graphical language used to represent business processes clearly and consistently. It bridges communication between business and technical teams.

This course is ideal for business analysts, project managers, process owners, and professionals involved in designing or improving business workflows.

No. BPMN for Business Users Training is designed for non-technical professionals and focuses on business understanding rather than coding.

You’ll learn how to visualize, document, and optimize business processes using BPMN symbols, structures, and best practices.

To contact Multisoft Systems you can mail us on info@multisoftsystems.com or can call for course enquiry on this number +91 9810306956

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