Module 1: Introduction
Module 2: Overview
- Major Modules and Accelerators
- Business and Administration Tools
Module 3: Product Content Management
- Catalogs and Products
- Media Management
- Exercise: PCM
Module 4: Web Content Management
- CMS Overview
- Hands on exercise: SmartEdit
- Personalization
- Exercise: Personalization
- Spartacus
Module 5: Commerce
- Search
- Exercise: Search
- Pricing
- Cart Features and Checkout Types
- Promotions and Coupons
- Exercise: Promotions & Coupons
Module 6: Orders
- Payment
- Basic OM Related Features
- Order Management Services Module
Module 7: Customer Support
- Customer Management
- Customer Cart
- Order Cancellations and Returns
- Customer Service Module
- Exercise: Customer Support
Module 8: B2B Commerce
- Account Management
- Organization Management
- Catalog, Pricing & Stock
- Ordering & Checkout
- PunchOut Support
- Exercise: B2B Commerce
Module 9: Integration
- General Integration Tools
- SAP Integrations
Module 10: Essential Foundation
- Architecture
- Security
- Automation (Cronjobs)
- Validation Framework
- ImpEx
- Workflows & Collaboration
- Exercise: Workflow
Module 11: Good to Know
- Licensing and Versioning
- Deployment & Maintenance
- CX Works
- Webography
- SAP Commerce Cloud
- SAP Upscale
- Industry-Specific Accelerators
- Container Support
- GDPR