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C4H320- SAP Commerce Cloud Business User Training

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Instructor-Led Training Parameters

Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

C4H320- SAP Commerce Cloud Business User Training Course Overview

Multisoft Systems has come up with SAP Commerce Cloud Business User Training. This course is designed to help the aspirants in learning SAP Commerce features, concepts, and user interfaces from a functional perspective to get an all-around view of the software. The aspirants of SAP Commerce Cloud Business User Training are supposed to carry a fundamental understanding of web technologies and e-commerce concepts.

Our offered course, which is valid for both the on-premise and cloud version of SAP Commerce, is featured with demonstrations and hands-on exercises. It will teach you the techniques of describing SAP Commerce Cloud features and user interfaces from a functional perspective. You will be able to work with product content management, web content management, cart features, checkout types, order cancellations, and refund policies in its successful completion. It is ideal for the project managers, business stakeholders, functional consultants, business analysts key users, QA managers, and testers.

In its successful completion, you will learn:
  • How to describe and identify SAP Commerce Cloud features?
  • How to describe and identify user interfaces from a functional perspective?
  • How to work with product content management?
  • How to work with web content management?
  • How to work with cart features and checkout types?
  • How to deal with order cancellations and returns?
  • How to work with Catalog, Pricing & Stock?
C4H320- SAP Commerce Cloud Business User Online Training
  • 32 Hrs. Instructor-led Online Training
  • Recorded Videos After Training
  • Digital Learning Material
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support
Target Audience
  • Project managers
  • Functional consultants
  • Business stakeholders
  • Business analysts Key users
  • End users
  • QA managers
  • Testers
Course Prerequisites
  • Fundamental understanding of web technologies and e-commerce concepts
Certification
  • Multisoft Systems will provide you with a training completion certificate after completing the SAP Commerce Cloud Business User (C4H320) Training.

Instructor-led Training Live Online Classes

Suitable batches for you

May, 2025 Weekdays Mon-Fri Enquire Now
Weekend Sat-Sun Enquire Now
Jun, 2025 Weekdays Mon-Fri Enquire Now
Weekend Sat-Sun Enquire Now

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C4H320- SAP Commerce Cloud Business User Training Course Content

Module 1: Introduction

Module 2: Overview

  • Major Modules and Accelerators
  • Business and Administration Tools

Module 3: Product Content Management

  • Catalogs and Products
  • Media Management
  • Exercise: PCM

Module 4: Web Content Management

  • CMS Overview
  • Hands on exercise: SmartEdit
  • Personalization
  • Exercise: Personalization
  • Spartacus

Module 5: Commerce

  • Search
  • Exercise: Search
  • Pricing
  • Cart Features and Checkout Types
  • Promotions and Coupons
  • Exercise: Promotions & Coupons

Module 6: Orders

  • Payment
  • Basic OM Related Features
  • Order Management Services Module

Module 7: Customer Support

  • Customer Management
  • Customer Cart
  • Order Cancellations and Returns
  • Customer Service Module
  • Exercise: Customer Support

Module 8: B2B Commerce

  • Account Management
  • Organization Management
  • Catalog, Pricing & Stock
  • Ordering & Checkout
  • PunchOut Support
  • Exercise: B2B Commerce

Module 9: Integration

  • General Integration Tools
  • SAP Integrations

Module 10: Essential Foundation

  • Architecture
  • Security
  • Automation (Cronjobs)
  • Validation Framework
  • ImpEx
  • Workflows & Collaboration
  • Exercise: Workflow

Module 11: Good to Know

  • Licensing and Versioning
  • Deployment & Maintenance
  • CX Works
  • Webography
  • SAP Commerce Cloud
  • SAP Upscale
  • Industry-Specific Accelerators
  • Container Support
  • GDPR

Module 12: Additional Reading: Business Analyst
 

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C4H320- SAP Commerce Cloud Business User Training (MCQ) Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

  • User-friendly interface for easy navigation
  • Secure login and authentication measures to protect data
  • Automated scoring and grading to save time
  • Time limits and countdown timers to manage duration.
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C4H320- SAP Commerce Cloud Business User Corporate Training

Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.

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Customized Training

Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements

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Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements

360º Learning Solution

Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements

Learning Assessment

Be it schedule, duration or course material, you can entirely customize the trainings depending on the learning requirements

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Certification Training Achievements: Recognizing Professional Expertise

Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :

  • Globally recognized certificate
  • Course ID & Course Name
  • Certificate with Date of Issuance
  • Name and Digital Signature of the Awardee
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