Salesforce Essentials for New Lightning Experience Administrators ADX201 Training

Instructor-Led Training Parameters

Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

Salesforce Essentials for New Lightning Experience Administrators ADX201 Training Course Overview

Multisoft Systems presents Salesforce Essentials for New Lightning Experience Administrators (ADX201) training designed to build strong administrative skills in Salesforce Lightning. This instructor-led program covers configuration, data management, security controls, business automation, and dashboards, empowering professionals to efficiently manage Salesforce environments and drive organizational productivity.

Salesforce Essentials for New Lightning Experience Administrators (ADX201) training by Multisoft Systems is designed to equip professionals with the foundational knowledge and practical skills required to effectively manage and configure Salesforce in the Lightning Experience environment. This comprehensive program focuses on core administrative functions that enable organizations to customize Salesforce according to their business needs. The training covers key topics such as user setup and management, security and access controls, standard and custom objects, page layouts, record types, validation rules, and data management. Participants gain hands-on experience in creating reports and dashboards, automating business processes using workflow rules and approval processes, and maintaining data quality. The course also emphasizes best practices for configuring apps, managing the Lightning interface, and supporting end users.

Through instructor-led sessions, real-time scenarios, and practical exercises, learners develop the confidence to administer Salesforce environments efficiently. This program is ideal for aspiring administrators and professionals transitioning to Salesforce Lightning. By the end of the training, participants will be well-prepared to handle day-to-day administrative responsibilities and contribute to successful Salesforce implementation and adoption within their organizations.

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Salesforce Essentials for New Lightning Experience Administrators ADX201 Training Course curriculum

Curriculum Designed by Experts

Multisoft Systems presents Salesforce Essentials for New Lightning Experience Administrators (ADX201) training designed to build strong administrative skills in Salesforce Lightning. This instructor-led program covers configuration, data management, security controls, business automation, and dashboards, empowering professionals to efficiently manage Salesforce environments and drive organizational productivity.

Salesforce Essentials for New Lightning Experience Administrators (ADX201) training by Multisoft Systems is designed to equip professionals with the foundational knowledge and practical skills required to effectively manage and configure Salesforce in the Lightning Experience environment. This comprehensive program focuses on core administrative functions that enable organizations to customize Salesforce according to their business needs. The training covers key topics such as user setup and management, security and access controls, standard and custom objects, page layouts, record types, validation rules, and data management. Participants gain hands-on experience in creating reports and dashboards, automating business processes using workflow rules and approval processes, and maintaining data quality. The course also emphasizes best practices for configuring apps, managing the Lightning interface, and supporting end users.

Through instructor-led sessions, real-time scenarios, and practical exercises, learners develop the confidence to administer Salesforce environments efficiently. This program is ideal for aspiring administrators and professionals transitioning to Salesforce Lightning. By the end of the training, participants will be well-prepared to handle day-to-day administrative responsibilities and contribute to successful Salesforce implementation and adoption within their organizations.

  • Understand the fundamentals of Salesforce Lightning Experience and its navigation.
  • Configure company settings and customize the Salesforce environment.
  • Manage users, roles, profiles, and permission sets effectively.
  • Implement data security controls and sharing rules.
  • Create and customize standard and custom objects, fields, and page layouts.
  • Design record types and validation rules to maintain data accuracy.
  • Import, export, and manage data using data management tools.
  • Build and customize reports and dashboards for business insights.
  • Automate business processes using workflow rules, approval processes, and Flow.
  • Configure Lightning apps, tabs, and home pages for better user experience.

Course Prerequisite

  • Basic understanding of Customer Relationship Management (CRM) concepts
  • Familiarity with cloud computing fundamentals
  • Basic knowledge of business processes such as sales, marketing, or customer service

Course Target Audience

  • Aspiring Salesforce Administrators
  • New Lightning Experience Administrators
  • CRM Administrators
  • System Administrators
  • Salesforce Power Users
  • IT Professionals and Support Engineers
  • Business Analysts
  • Application Support Executives
  • Salesforce Consultants (Beginners)

Course Content

  • Data Model and Navigation
  • Lightning Experience
  • Help & Training

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  • Setting Up the Company Profile
  • Configuring the User Interface
  • Setting Up Activities and Calendars
  • Configuring Search Settings
  • Setting Up Chatter Groups
  • Mobile Access withSalesforce1

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  • Managing User Profiles
  • Managing Users
  • Setting Up Chatter Free Users and Invites
  • Troubleshooting Login Issues

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  • Restricting Logins
  • Determining Object Access
  • Setting Up RecordAccess
  • Creating a Role Hierarchy
  • Dealing with Record Access Exceptions
  • Managing Field-level Security

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  • Administering Standard Fields
  • Creating New CustomFields
  • Creating Selection Fields: Picklists and Lookups
  • Creating Formula Fields
  • Working with PageLayouts
  • Working with Record Types and Business Processes
  • Maintaining Data Quality

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  • Import Wizards
  • Data Loader
  • Data.com
  • Mass Transfer
  • Backing Up Data
  • Mass Delete and Recycle Bin

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  • Running and Modifying Reports
  • Creating New Reports with the Report Builder
  • Working with Report Filters
  • Summarizing with Formulas and Visual Summaries
  • Printing, Exporting, and Emailing Reports
  • Building Dashboards

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  • Email Templates
  • Workflow Rules
  • Process Builder
  • Lead Automation

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  • Managing and Resolving Cases
  • Customizing a Support Process
  • Automating Support
  • Understanding the Salesforce Console for Service
  • Collaborating in the Service Cloud
  • Analyzing Support Data

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Salesforce Essentials for New Lightning Experience Administrators ADX201 Training (MCQ) Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

  • User-friendly interface for easy navigation
  • Secure login and authentication measures to protect data
  • Automated scoring and grading to save time
  • Time limits and countdown timers to manage duration.
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Salesforce Essentials for New Lightning Experience Administrators ADX201 Corporate Training

Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.


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Salesforce Essentials for New Lightning Experience Administrators ADX201 Training FAQ's

The training focuses on building core administrative skills in Salesforce Lightning Experience, including user management, security settings, customization, data management, reporting, and automation.

Yes, this course is ideal for beginners and professionals new to Salesforce administration, especially those transitioning to the Lightning Experience interface.

Yes, participants gain practical exposure through real-time exercises, scenarios, and guided demonstrations to reinforce learning.

Yes, the training covers foundational topics aligned with Salesforce Administrator certification objectives, helping learners prepare effectively.

To contact Multisoft Systems you can mail us on info@multisoftsystems.com or can call for course enquiry on this number +91 9810306956

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