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AB 900 Microsoft 365 and AI Administration Training

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Course Highlights

  • Instructor-led Online Training
  • Project Based Learning
  • Certified & Experienced Trainers
  • Course Completion Certificate
  • Lifetime e-Learning Access
  • 24x7 After Training Support

AB 900 Microsoft 365 and AI Administration Training Course Overview

Advance your career with AB 900 Microsoft 365 and AI Administration training by Multisoft Systems. Gain practical expertise in AI integration, cloud management, security controls, automation, and modern workplace tools. Designed for IT professionals who want to manage, optimize, and secure Microsoft 365 environments with the power of AI-driven technologies..

AB 900 Microsoft 365 and AI Administration training by Multisoft Systems is designed to equip IT professionals with the skills needed to manage, secure, and optimize the modern digital workplace. As organizations increasingly adopt cloud-based productivity platforms and AI-powered tools, administrators must understand how to configure, monitor, and enhance Microsoft 365 environments while leveraging artificial intelligence to drive efficiency and automation. This comprehensive training provides a deep dive into core Microsoft 365 services, including identity management, compliance, data protection, device management, and collaboration tools such as Teams, SharePoint, and OneDrive. Learners also explore Microsoft’s AI capabilities—Copilot, Power Platform AI features, advanced automation, and intelligent insights—enabling them to support smarter decision-making and enhance end-user productivity. The course blends theoretical knowledge with hands-on practice, ensuring participants can confidently manage user access, implement security policies, monitor service health, optimize cloud resources, and integrate AI solutions across the organization. Whether you aim to upgrade your cloud administration skills or step into a future-ready IT role, this training offers the perfect foundation.

By mastering both Microsoft 365 administration and AI-powered technologies, professionals can help organizations improve security, streamline operations, and create a more efficient, intelligent workplace.

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AB 900 Microsoft 365 and AI Administration Training Course curriculum

Curriculum Designed by Experts

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Advance your career with AB 900 Microsoft 365 and AI Administration training by Multisoft Systems. Gain practical expertise in AI integration, cloud management, security controls, automation, and modern workplace tools. Designed for IT professionals who want to manage, optimize, and secure Microsoft 365 environments with the power of AI-driven technologies..

AB 900 Microsoft 365 and AI Administration training by Multisoft Systems is designed to equip IT professionals with the skills needed to manage, secure, and optimize the modern digital workplace. As organizations increasingly adopt cloud-based productivity platforms and AI-powered tools, administrators must understand how to configure, monitor, and enhance Microsoft 365 environments while leveraging artificial intelligence to drive efficiency and automation. This comprehensive training provides a deep dive into core Microsoft 365 services, including identity management, compliance, data protection, device management, and collaboration tools such as Teams, SharePoint, and OneDrive. Learners also explore Microsoft’s AI capabilities—Copilot, Power Platform AI features, advanced automation, and intelligent insights—enabling them to support smarter decision-making and enhance end-user productivity. The course blends theoretical knowledge with hands-on practice, ensuring participants can confidently manage user access, implement security policies, monitor service health, optimize cloud resources, and integrate AI solutions across the organization. Whether you aim to upgrade your cloud administration skills or step into a future-ready IT role, this training offers the perfect foundation.

By mastering both Microsoft 365 administration and AI-powered technologies, professionals can help organizations improve security, streamline operations, and create a more efficient, intelligent workplace.

  • Gain a strong foundation in Microsoft 365 architecture, components, and administrative tools.
  • Learn to configure and manage identities, users, groups, and access policies.
  • Understand how to implement security, compliance, and data protection measures.
  • Master administration of Teams, SharePoint, OneDrive, and other collaboration services.
  • Develop skills to manage devices and endpoints using Microsoft Intune.
  • Learn to monitor service health, troubleshoot issues, and optimize system performance.
  • Understand AI integration across Microsoft 365, including Copilot and automation features.
  • Implement AI-driven workflows using Power Platform tools and intelligent insights.
  • Enhance organizational productivity through cloud automation and smart administration.

Course Prerequisite

  • Basic understanding of cloud computing concepts
  • Familiarity with general IT administration tasks
  • Fundamental knowledge of Microsoft 365 apps (Outlook, Teams, OneDrive)

Course Target Audience

  • IT Administrators
  • Microsoft 365 Administrators
  • Cloud Support Engineers
  • System Administrators
  • Technical Support Professionals
  • IT Infrastructure Engineers
  • AI & Automation Enthusiasts
  • IT Managers & Team Leads
  • Digital Workplace Specialists
  • Aspiring Cloud & AI Administrators

Course Content

  • Understanding Microsoft 365 security architecture
  • Core pillars of Zero Trust security model
  • Integrated Microsoft 365 security tools and dashboards
  • Identity and access protection essentials
  • Threat detection, intelligence, and response capabilities
  • Layered protection strategies for cloud environments
  • Best practices for securing Microsoft 365 tenants

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  • Overview of Microsoft 365 environment
  • Navigating the Microsoft 365 Admin Center
  • Setting up basic tenant configurations
  • Introduction to Teams, SharePoint, and Exchange Online
  • Managing users, groups, and roles
  • Understanding service health and monitoring
  • Core compliance and policy settings

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  • Introduction to Microsoft Purview data governance
  • Information protection and data classification
  • Managing sensitive information and DLP policies
  • Compliance and regulatory alignment in Microsoft 365
  • Insider risk management
  • Data lifecycle, retention, and secure collaboration
  • Audit, monitoring, and reporting for governance

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  • Introduction to Microsoft 365 Copilot
  • Copilot architecture, data flow & security model
  • AI capabilities across Word, Excel, Teams, Outlook, etc.
  • Licensing requirements and versions
  • Copilot deployment models and readiness steps
  • Practical use cases across departments
  • Understanding Copilot agents & their AI-driven functions

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  • Copilot admin roles and responsibilities
  • Managing Copilot user access and licensing
  • Billing, usage analytics, and monitoring
  • Prompt management and governance best practices
  • Policy configuration for AI usage
  • Driving Copilot adoption with structured rollout strategies
  • Troubleshooting issues and optimizing performance

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  • Understanding Copilot agents within the Microsoft ecosystem
  • Configuring user permissions and environment setups
  • Creating, editing, and customizing Copilot agents
  • Testing, validating, and publishing agents
  • Approvals, lifecycle management, and governance
  • Monitoring agent performance and user activity
  • Using Power Platform tools for agent development & automation

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AB 900 Microsoft 365 and AI Administration Training (MCQ) Assessment

This assessment tests understanding of course content through MCQ and short answers, analytical thinking, problem-solving abilities, and effective communication of ideas. Some Multisoft Assessment Features :

  • User-friendly interface for easy navigation
  • Secure login and authentication measures to protect data
  • Automated scoring and grading to save time
  • Time limits and countdown timers to manage duration.
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AB 900 Microsoft 365 and AI Administration Corporate Training

Employee training and development programs are essential to the success of businesses worldwide. With our best-in-class corporate trainings you can enhance employee productivity and increase efficiency of your organization. Created by global subject matter experts, we offer highest quality content that are tailored to match your company’s learning goals and budget.

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360º Learning Solution

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Learning Assessment

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Certification Training Achievements: Recognizing Professional Expertise

Multisoft Systems is the “one-top learning platform” for everyone. Get trained with certified industry experts and receive a globally-recognized training certificate. Some Multisoft Training Certificate Features :

  • Globally recognized certificate
  • Course ID & Course Name
  • Certificate with Date of Issuance
  • Name and Digital Signature of the Awardee
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AB 900 Microsoft 365 and AI Administration Training FAQ's

It is a professional training program that teaches Microsoft 365 administration, cloud security, compliance, collaboration tools, device management, and AI integration using Microsoft technologies like Copilot and Power Platform.

No advanced experience is required. Basic IT knowledge and familiarity with Microsoft 365 apps are sufficient.

Yes, the training includes AI features across Microsoft 365, including Copilot, automation, insights, and AI-driven workflows.

Absolutely. It is ideal for beginners, IT professionals, and anyone transitioning into cloud and AI administration roles.

To contact Multisoft Systems you can mail us on info@multisoftsystems.com or can call for course enquiry on this number +91 9810306956

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